Communication Skills, Customer Support/Service, Dental Insurance, Detail Oriented, Insurance, Insurance Claims, Medical Billing, Medical Records, Multitasking, Organizational Skills, Preferred Provider Organization (PPO), Process Management, Record Keeping, Treatment Plan
Pay Range: $20.00 – $24.00 per hour
Job Type: Full-Time
Schedule: Monday–Friday; some Saturdays required
Job Summary:
We are seeking an experienced and detail-oriented Dental Insurance & Scheduling Coordinator to join our dental practice. This position plays a key role in managing insurance processes and maintaining an efficient, well-organized patient schedule. Prior dental front office experience is required.
Key Responsibilities:
- Verify dental insurance eligibility, benefits, and limitations
- Submit, track, and follow up on insurance claims and pre-authorizations
- Clearly explain insurance benefits and estimated patient portions
- Schedule patients according to treatment plans and provider availability
- Optimize daily schedules to support efficient patient flow
- Confirm appointments and manage cancellations and reschedules
- Maintain accurate patient records in the practice management system
- Collaborate with clinical and administrative teams to ensure smooth operations
- Respond to patient billing and insurance inquiries professionally
Qualifications:
- Minimum of 2 years of dental front office experience required
- Strong working knowledge of dental insurance (PPO preferred)
- Experience with claims and pre-authorizations
- Knowledge of Dentrix Ascend is a plus
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- Reliable, professional, and detail-oriented
What We Offer:
- Competitive hourly pay based on experience
- Stable, supportive team environment
- Opportunity for long-term growth within the practice
- Dental benefits and additional incentives (practice-specific)
D
Dental Professional Associates