Dental Office Coordinator

The Dental Office Coordinator plays a vital role in the smooth operation of a general dentistry practice, working within a small team of 1-3 people. This position involves managing patient appointments, coordinating billing and insurance verification, and providing friendly, professional support both in-person and via phone and email. Proficiency with dental and practice management software is essential to effectively support the front desk and facilitate communication within the office.

Responsibilities

• Schedule and confirm patient appointments efficiently
• Communicate clearly with patients via front desk, phone, and email
• Verify insurance coverage and process related claims
• Coordinate billing activities and maintain accurate records
• Manage patient records in compliance with regulations
• Collaborate closely with the dental team to ensure seamless office operations
• Monitor compliance with dental office policies and procedures
• Perform reception duties including greeting patients and handling inquiries
• Utilize dental software, such as Open Dental and Dentrix, and patient communication platforms

Required Qualifications

• Minimum 1 year experience in dental office administration
• High School Diploma or equivalent
• Proficiency with dental software (e.g., Open Dental) and insurance claims processing
• Strong customer service skills and effective communication
• Experience in appointment scheduling and data entry
• Excellent organizational and problem-solving abilities