Liv Endodontics – Livingston, NJ Hiring Immediately
Liv Endodontics, a specialty endodontic practice in Livingston, NJ, is seeking an experienced Dental Front Desk / Insurance & Financial Coordinator to join our team. We are looking for a dependable, detail-oriented professional who can confidently manage both front desk operations and insurance/financial responsibilities in a fast-paced dental environment.
Position Overview
This role is the first point of contact for our patients and plays a critical role in ensuring smooth daily operations, excellent patient experience, and accurate insurance and financial processing.
General Front Desk Duties
Greet patients professionally and provide exceptional customer service
Answer multi-line phones, schedule and confirm appointments
Manage patient check-in and check-out
Maintain accurate and up-to-date patient records
Communicate effectively with doctors, assistants, and patients
Handle incoming referrals and coordinate appointments with referring offices
Maintain an organized and efficient front office workflow
Insurance & Financial Duties
Verify dental insurance benefits and eligibility
Explain treatment plans, insurance coverage, and patient financial responsibility
Collect co-pays, deductibles, and payments at time of service
Submit insurance claims and follow up on unpaid or denied claims
Post insurance payments and patient payments accurately
Communicate with insurance companies regarding claims, pre-authorizations, and appeals
Ensure accuracy and compliance with billing and financial procedures
Qualifications
Minimum of 3 years of dental office experience (required)
Strong knowledge of dental insurance, billing, and financial coordination
Excellent communication and customer service skills
Highly organized, detail-oriented, and reliable
Ability to multitask and work efficiently in a busy specialty practice