Dental Office Front Desk/Receptionist

FITCHBURG SMILES PLLC

  • FITCHBURG, MA
  • 6 days ago
  • Full-time
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Skills

  • Business Administrationunmatched
  • Calendar Managementunmatched
  • Communication Skillsunmatched
  • Continuous Improvementunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Electronic Medical Recordsunmatched
  • Establish Prioritiesunmatched
  • HIPAA (Health Insurance Portability and Accountability Act)unmatched
  • Interpersonal Skillsunmatched
  • Medical Recordsunmatched
  • Medicineunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • Operations Managementunmatched
  • Organizational Skillsunmatched
  • Patient Careunmatched
  • Record Keepingunmatched
  • Records Managementunmatched
  • Service Deliveryunmatched
  • Team Playerunmatched
  • Telephone Skillsunmatched
  • Time Managementunmatched

Description

Benefits:
  • Bonus based on performance
  • Paid time off
  • Parental leave

We are seeking a friendly and organized part-time Front Desk/Receptionist to join our dynamic dental team. As the first point of contact for our patients, you will be responsible for creating a welcoming and professional atmosphere, managing patient records, scheduling appointments, and providing exceptional customer service.

Responsibilities:
1. Greet patients and visitors in a warm and professional manner
2. Schedule appointments, manage cancellations, and handle patient inquiries
3. Accurately maintain patient records, both electronic and paper-based
4. Handle phone calls, emails, and messages in a timely and professional manner
5. Manage front desk operations, including answering phones, directing patients, and maintaining a clean and organized workspace
6. Collaborate with dental staff to ensure seamless patient care
7. Maintain confidentiality and adhere to HIPAA guidelines

Requirements:
1. High school diploma or equivalent required; degree in business administration or related field preferred
2. Previous experience in customer service or front desk role, preferably in a dental or medical setting
3. Excellent communication, organizational, and interpersonal skills
4. Ability to work part-time schedule ( specify hours/days)
5. Proficient in dental software and Microsoft Office

What We Offer:
1. Competitive hourly rate
2. Opportunity to work in a friendly and dynamic team environment
3. Professional development opportunities, including training in dental software and procedures
4. Flexible scheduling to accommodate your needs

Our Office Culture:
Our dental office values exceptional patient care, teamwork, and continuous improvement. We strive to create a warm and welcoming environment for our patients, and we're looking for a Front Desk/Receptionist who shares our passion for delivering outstanding service.

Ideal Candidate:
1. Friendly and approachable demeanor
2. Strong communication and interpersonal skills
3. Ability to multitask and prioritize tasks
4. Attention to detail and organizational skills
5. Ability to work effectively in a team environment

How to Apply:
If you're a motivated and patient-focused individual looking for a part-time opportunity, please submit your resume and cover letter to us. We look forward to hearing from you!

Numbers & Facts

LocationFITCHBURG, MA
Job TypeFull-time

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