Dental Office Front Desk/Receptionist

Fitchburg Smiles

  • Fitchburg, Massachusetts
  • 6 days ago
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    Skills

    • Business Administrationunmatched
    • Calendar Managementunmatched
    • Communication Skillsunmatched
    • Continuous Improvementunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Electronic Medical Recordsunmatched
    • Establish Prioritiesunmatched
    • HIPAA (Health Insurance Portability and Accountability Act)unmatched
    • Interpersonal Skillsunmatched
    • Medical Recordsunmatched
    • Medicineunmatched
    • Microsoft Officeunmatched
    • Multitaskingunmatched
    • Operations Managementunmatched
    • Organizational Skillsunmatched
    • Patient Careunmatched
    • Record Keepingunmatched
    • Records Managementunmatched
    • Service Deliveryunmatched
    • Team Playerunmatched
    • Telephone Skillsunmatched
    • Time Managementunmatched

    Description

    Benefits:
    • Bonus based on performance
    • Paid time off
    • Parental leave
    We are seeking a friendly and organized part-time Front Desk/Receptionist to join our dynamic dental team. As the first point of contact for our patients, you will be responsible for creating a welcoming and professional atmosphere, managing patient records, scheduling appointments, and providing exceptional customer service.

    Responsibilities:
    1. Greet patients and visitors in a warm and professional manner
    2. Schedule appointments, manage cancellations, and handle patient inquiries
    3. Accurately maintain patient records, both electronic and paper-based
    4. Handle phone calls, emails, and messages in a timely and professional manner
    5. Manage front desk operations, including answering phones, directing patients, and maintaining a clean and organized workspace
    6. Collaborate with dental staff to ensure seamless patient care
    7. Maintain confidentiality and adhere to HIPAA guidelines

    Requirements:
    1. High school diploma or equivalent required; degree in business administration or related field preferred
    2. Previous experience in customer service or front desk role, preferably in a dental or medical setting
    3. Excellent communication, organizational, and interpersonal skills
    4. Ability to work part-time schedule ( specify hours/days)
    5. Proficient in dental software and Microsoft Office

    What We Offer:
    1. Competitive hourly rate
    2. Opportunity to work in a friendly and dynamic team environment
    3. Professional development opportunities, including training in dental software and procedures
    4. Flexible scheduling to accommodate your needs

    Our Office Culture:
    Our dental office values exceptional patient care, teamwork, and continuous improvement. We strive to create a warm and welcoming environment for our patients, and we're looking for a Front Desk/Receptionist who shares our passion for delivering outstanding service.

    Ideal Candidate:
    1. Friendly and approachable demeanor
    2. Strong communication and interpersonal skills
    3. Ability to multitask and prioritize tasks
    4. Attention to detail and organizational skills
    5. Ability to work effectively in a team environment

    How to Apply:
    If you're a motivated and patient-focused individual looking for a part-time opportunity, please submit your resume and cover letter to us. We look forward to hearing from you!
    Compensation: $22.00 - $28.00 per hour




    Numbers & Facts

    LocationFitchburg, Massachusetts
    Websitewww.fitchburgsmile.com

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