Dental Office Management (Talent Pool)

Who We Are:  

At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service—the 'AAA Experience.' We’re committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. 

At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you’ll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients’ lives. 

Dental Office Management

Are you someone who thrives in a fast-paced environment, loves staying organized, and takes pride in supporting both patients and team members? At Diamond Braces, we’re always looking for proactive, detail-oriented, and people-focused individuals who want to make a real impact. If you have experience in administrative or office support roles and enjoy working in a collaborative, patient-centered environment, we’d love to hear from you. Join us in creating a positive, efficient practice that helps deliver healthy, confident smiles every day.

Essential Functions:

• Team Management: Lead and manage the office team, ensuring smooth operations and fostering a positive work environment. Provide guidance, support, and motivation to team members.
• Training and Development: Oversee the training and development of staff, ensuring they have the skills and knowledge necessary to perform their roles effectively.
• Recruiting: Participate in the recruitment process, from interviewing potential candidates to making hiring decisions, ensuring the office is staffed with qualified and motivated individuals.
• Compliance and Regulations: Ensure the office complies with all relevant laws, regulations, and company policies, maintaining a high standard of practice.
• Patient Relations: Manage patient relations, addressing concerns and ensuring a high level of customer service is provided at all times.
• Financial Management: Oversee office budgets, billing, and financial reporting, ensuring financial goals are met.
• Inventory and Supplies: Manage the inventory of office and dental supplies, ensuring the office is fully stocked and operational at all times.
• Scheduling and Workflow Management: Optimize office scheduling and workflow to ensure maximum efficiency and patient satisfaction.
• Maintain Accurate Records: Ensure all patient and office records are maintained accurately and securely, in compliance with legal and regulatory requirements.
• Stay Flexible: Be ready to handle additional tasks as required, adapting to the dynamic needs of the practice.

Qualifications:

• Experience in office management, preferably in a dental setting.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in office management software and technology.
• Understanding of compliance and regulatory requirements in a healthcare setting.
• Commitment to continuous learning and professional development.

Benefits:

• Highly competitive compensation.

• Health, dental, and vision insurance.

• 401(k) retirement plan with company match.

• Paid time off and holidays.

• Performance-based bonus opportunities. 
• Discounted orthodontic care for you and your family.
• Loan assistance for dental assistant school and continued education (CE).

• A fun, inclusive, and supportive culture where your career can thrive.

Job Type: Full-time 

Compensation: Salary range starting at $62,000; final offer will be determined by experience and qualifications.

Job Location: In-person; local travel between offices may be required.

Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)