Job description: Our office is looking for a RockStar Office Manager! Our office is open 7 days a week and requires the candidate to work a compressed schedule of 3.5 days per week that includes 1 weekend day. serves as the primary bridge between our patients' clinical needs and their financial responsibilities. This role is vital for helping patients overcome financial barriers to care. Core Responsibilities: Financial Consulting & Treatment Presentation: Present treatment plans to patients, including estimated costs and insurance coverage. Secure patient commitment to procedures by presenting payment options. Insurance Management: Verify patient eligibility and benefits, submit claims, and navigate complex insurance portals to ensure reimbursement. Collections & Accounts Receivable (AR): Collect co-pays and past-due balances. Payment Planning: Manage various financial opportunities for payment arrangements and facilitate applications for third-party financing like CareCredit, Sunbit and many others. Administrative Support: Reconciles daily bank deposits, complete End of Day Reporting, following up with and reporting to the Practice Administrator while maintaining precise financial records in our Dentrix dental software. Required Skills and Qualifications: Education - High school diploma or GED. Experience - Require 2+ years in a dental front office as a Dental Office Manager. Deep understanding of team environments and how to efficiently align with staffing needs. Leadership and Development - Demonstrates adaptability in a fast-paced environment, with the ability to adjust to changing priorities, team dynamics, and operational needs while maintaining a high standard of professionalism. Technical Skills - Proficiency in Dentrix dental practice management software and Microsoft Excel. Skills - Strong negotiation and exceptional communication is required to discuss sensitive financial topics with empathy. Compliance - Deep understanding of HIPAA regulations to protect patient privacy. Compensation & Work Environment: Compensation: This position heavily depends on experience - $27 - $38/hr Schedule: Fast-paced office setting. Medical and Dental Benefits Package - Options for FSA and HSA At Emergency Dental, we support our employees both in and out of the workplace with a full compliment of benefits, including but not limited to: medical, dental, vision, life insurance, supplemental benefits, and more. Job Type: Full-time Benefits: Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Paid time off Vision insurance Application Question(s): This position requires 2 or more years of experience as a Dental Office Manager. Please list the number of years you've been working in a Dental Office. (Candidates with no Dental experience will not be considered) Have you ever worked in a specialty office? If so, which procedures are you most familiar with when treatment presenting This position requires the ability to work a compressed schedule from 9am to 9pm - We work towards a "Work/Life Balance" and leaving the office on time. Are you currently able to work a 9a-9p compressed shift of 3.5 days a week including 1 weekend day? (Candidates unable to meet the needed 3.5 days a week with 1 weekend day will not be considered) Experience: Dental office: 2 years (Required) Ability to Commute: Everett, WA 98208 (Required) Work Location: In person |