We are looking for an exceptional Office Manager / Operations Leader to take ownership of the day-to-day operations of our busy pediatric dental practice.
Dental experience is a major plus, but it is not required. We are open to an outstanding operations leader or medical/healthcare office manager who has the leadership ability, urgency, and organizational skills to run a fast-paced practice.
Our ideal candidate:
Fluent in Spanish and English — REQUIRED
Has strong leadership and people-management skills
Takes ownership, solves problems, and follows through without needing constant direction
Is highly organized, proactive, and comfortable managing a fast-paced operation
Can hold a team accountable while building a positive culture
Is comfortable with numbers, KPIs, scheduling, collections, and operational goals
Is hands-on and willing to jump in wherever needed
Communicates confidently with patients, parents, employees, and ownership
Has dental or medical practice management experience preferred, but not required
Most importantly: We are looking for a high-energy, accountable operator who can take charge of an office, lead a team, and get things done. If you are an exceptional manager who loves creating order, solving problems, and driving results, we want to meet you.
Responsibilities:
Oversee daily front office operations including scheduling, patient check-in/check-out, and workflow management
Manage billing, insurance verification, claims submission, and accounts receivable
Recruit, train, and supervise administrative dental office staff
Ensure a positive patient experience by resolving concerns and maintaining high service standards
Monitor key practice metrics and generate reports to support practice growth
Maintain compliance with HIPAA regulations and dental office policies
Coordinate with dental providers to optimize scheduling and patient flow
Numbers & Facts
Location
Hialeah, FL
Job Type
Full-time
Skills
Accounts Receivableunmatched
Administrative Skillsunmatched
Billingunmatched
English Languageunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Healthcareunmatched
Insurance Claimsunmatched
Leadershipunmatched
Maintain Complianceunmatched
Medical Officeunmatched
Metricsunmatched
Office Managementunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Pediatricsunmatched
Performance Metricsunmatched
Problem Solving Skillsunmatched
Regulatory Complianceunmatched
Reporting Skillsunmatched
Spanish Languageunmatched
Team Lead/Managerunmatched
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