Dental Office Manager

Star Dental Partners

Raleigh, NC

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JOB DETAILS

SKILLS

Accidental Death and Dismemberment (AD&D), Accounts Payable, Accounts Receivable, Best Practices, Budgeting, Business Operations, Centers for Disease Control and Prevention (CDC), Claims Management, Coaching, Communication Skills, Corporate Policies, Dentistry, Employee Assistance Plan, HIPAA (Health Insurance Portability and Accountability Act), Hazardous Materials/Substances, Hospital, Incentive Programs, Insurance, Law Enforcement, License Management, Marketing, Marketing Strategy, Metrics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Remote Data Objects (RDO), Microsoft SharePoint, Microsoft Word, OSHA, Office Management, Operations Management, Payroll Administration, Payroll Management, Performance Management, Policy Implementation, Problem Solving Skills, Procedure Implementation, Process Management, Profit & Loss, Profit & Loss Management, Regulations, Revenue Management, Risk Management, Safety Process, Team Lead/Manager, Team Player, Willing to Travel

LOCATION

Raleigh, NC

POSTED

Today

Overview

Crabtree Valley Dental is now hiring a Full Time Dental Office Manager in Raleigh, North Carolina!

As a Full Time Dental Office Manager, come join our community of collaborative, high-qualityclinical, business and operations professionals.

We are seeking a high performing leader, excellent communicator and problem solver who thrives on accountability, organization and results with a patient-first mindset.

Full Time Dental Office Manager Schedule

Monday through Thursday 7:15am - 5:00pm and Friday 7:15am - 2:00pm

60 minute lunches

To learn more about this wonderful practice:

Dental Office Manager Job Summary

Within the Star Dental Partners (SDP) affiliated network of dental practices, the Dental Office Manager (OM) is responsible for monitoring and managing the operations of a single location. The OM will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the SDP support team and the primary dentist of the practice. The OM works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results.

Full Time Benefits

Competitive Compensation
Quarterly Office Manager Bonus Incentive
Quaterly Growth Bonus Incentive
Monthly Employee Performance Incentive Program
401K
Paid Time Off
Paid Company Holidays, Bereavement, and Jury Duty
Paid Basic Life and AD&D insurance
Medical, Dental, and Vision
Short Term Disability
Employee Referral Bonus Program
Pet Insurance
Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional Practice Perks

Patient-centric community approach
Work/life balance
Opportunity for career growth
Professional development and support with continuing education
Strong business and operational teams
Employee Assistance Program for all employees and their household

Responsibilities

• Team leadership, coaching and training
• Profit & Loss (P&L) management
• Staff and patient scheduling
• Time & Attendance (T&A) management
• Payroll process management
• Accounts Payable (AP) management
• Manage insurance claims and other forms of payment

• Patient satisfaction and experience
• Collaborate on internal and external marketing efforts
• Implement policies and procedures
• Promote SDP company policies and best practices (published or otherwise communicated)
• Management of dental licenses and other related certifications
• Maintain current safety procedures and personal protective equipment required to minimize health risks
• Other job duties as assigned

Qualifications

• At least 5 years of dental office management experience required

• Proficient in dental performance management software, experience with Dentrix preferred

• Strong understanding of marketing strategies, platforms, tools and metrics
• Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)
• Solid understanding of P&L management, revenue cycle, A/R (budgeting)
• Comprehensive understanding ability to enforce current labor laws
• Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.)

Work Environment/Conditions
• Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required
• Ability to travel up to 10%
• Prolonged sitting and standing as needed
• Ability to lift up to 15 lbs.
• Exposure to potentially hazardous objects and/or materials
• Ability to wear appropriate work attire as needed or required

Equal Employment Opportunity

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

About the Company

Star Dental Partners

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