We are seeking a highly organized, reliable, and professional Front Desk team member to join our busy dental practice. This is a full-time role and a key position responsible for ensuring practice efficiency and positive patient experiences.
Bilingual (English/Spanish) is highly preferred, as many of our patients are Spanish-speaking.
Key Responsibilities
Answer patient calls and respond to messages promptly, accurately, and professionally
Schedule and manage appointments efficiently to maintain smooth patient flow
Greet patients warmly while maintaining a polished, professional demeanor
Verify patient information, insurance details, and collect payments
Communicate clearly with patients and the clinical team to prevent errors, delays, or missed tasks
Maintain accurate, well-organized records and uphold patient confidentiality
Accept feedback, follow protocols, and adapt quickly in a fast-paced environment
Expectations
Strong organization, time management, and follow-through are essential
Ability to prioritize tasks and remain calm under pressure
Reliable attendance and punctuality are required
Team-oriented mindset with accountability and attention to detail
Willingness to learn, improve, and contribute to overall office efficiency
Position Details
Schedule: Monday–Friday, 9:00 AM–6:00 PM, plus one Saturday per month
Pay: $20+/hour, will depend on experience
Benefits: Full-time position with retirement benefits
Dental or medical front office experience preferred, but not required
We are a close-knit, family-oriented team and expect mutual respect, open communication, and strong teamwork.
Numbers & Facts
Location
Antioch, CA
Job Type
Full-time
Skills
Calendar Managementunmatched
Communication Skillsunmatched
Detail Orientedunmatched
English Languageunmatched
Establish Prioritiesunmatched
Follow Throughunmatched
Medical Officeunmatched
Medical Recordsunmatched
Multilingualunmatched
Organizational Skillsunmatched
Patient Confidentialityunmatched
Spanish Languageunmatched
Team Playerunmatched
Telephone Skillsunmatched
Time Managementunmatched
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