Job Description
Benefits:
Our growing dental practice is looking for a
high-energy, smile-first Front Office Receptionist to join our team.
Key Responsibilities
- Scheduling: Proactively manage the daily calendar to eliminate gaps and ensure maximum provider productivity.
- Treatment Coordination: Confidently present treatment plans to patients/parents, arriving at a financial agreement.
- Financial Management: Collect co-pays and balances at the time of service.
- Insurance Navigation: Help handle pre-authorizations and verify insurance benefits to ensure patients have clear financial expectations.
- Patient Engagement: Confirm appointments via phone/text and manage the recall system to keep our chairs full.
- Pediatric Growth: Assist in welcoming new families as we scale our pediatric services.
What We’re Looking For
- The "Smile" Factor: You must be genuinely friendly, maintain a positive attitude, and enjoy working with adult and children patients.
- Team Player Mentality: We believe in a "no task is too small" culture. You support the back office, and they support you.
- Dentrix Proficiency: Experience with Dentrix or Dentrix Ascend is highly preferred.
- Multitasker: You thrive in a high-volume environment and can pivot between answering phones, greeting patients, and processing paperwork.
- Growth Mindset: You are looking for a "career," not just a job. As we grow, we want you to grow with us.
Why Join Us?
- Competitive pay based on experience.
- A supportive, fun, and collaborative team culture.
- Opportunities for professional development and advancement.
- The chance to make a real impact on the health and smiles in our community.
Numbers & Facts
| Location | Lake Grove, NY |
| Job Type | Full-time |
Skills
Administrative Skillsunmatched
Calendar Managementunmatched
Co-Paymentsunmatched
Financial Managementunmatched
Multitaskingunmatched
Pediatricsunmatched
Productivity Managementunmatched
Systems Administration/Managementunmatched
Team Playerunmatched
Telephone Skillsunmatched
Treatment Planunmatched
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