Administrative Skills, Clinical Support, Coaching, Communication Skills, Customer Support/Service, Dentistry, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Insurance, Leadership, Maintain Compliance, Marketing, Multilingual, Multitasking, OSHA, Operational Support, Operations, Operations Management, Operations Processes, Oral Surgery, Organizational Skills, Pediatrics, Performance Management, Performance Metrics, Problem Solving Skills, Spanish Language, Staff Training, Willing to Travel
We're Growing! Join Our Team at A Smile 4U
We're excited to welcome a positive, friendly, and motivated Operations Director to our growing team.
About Us
A Smile 4 U is a privately owned dental practice with five locations: Cartersville, Decatur, East Point, Dalton, and Hiram. We offer a wide range of specialties under one roof including general dentistry, pediatric dentistry, and oral surgery using advanced, state-of-the-art equipment and scheduling technology. We proudly serve both pediatric and adult patients, and we're committed to creating a welcoming environment and delivering an outstanding, memorable experience for every patient.
Position Summary
Our operations Director is responsible for ensuring efficient day-to-day office operations, supporting staff performance, enhancing patient experience, and driving operational growth for all Clinics. This role requires strong leadership, organization, communication, and problem-solving skills. This position is on site and requires travel to all five of our dental offices.
Key Responsibilities
- Manage the daily operations for all 5 dental offices to ensure efficiency and productivity
- Supervise administrative and clinical support staff
- Monitor scheduling, patient flow, and office performance metrics for all of our Clinics
- Handle employee training, coaching, and performance management
- Ensure compliance with OSHA, HIPAA, and office policies
- Resolve patient concerns professionally and promptly
- Support marketing initiatives and patient retention efforts
- Collaborate with dentists and leadership to improve office systems and patient satisfaction
Qualifications
- Strong management experience in a dental or healthcare setting preferred
- Strong knowledge of dental office operations and insurance processes
- Excellent leadership, communication, and organizational skills
- Ability to multitask and thrive in a fast-paced environment
- Professional demeanor and strong customer service skills
- Bilingual Spanish is a plus
Benefits
- Competitive salary
- Bonus opportunities
- Paid time off and Paid holidays
- Health Insurance Reimbursement plan
- Unique opportunity to work in a multi-specialty practice
We look forward to meeting motivated leaders who are passionate about creating an outstanding patient experience!
https://asmile4u.com/