Dental/Optometric Receptionist

Assist patients to effectively utilize dental services and perform a variety of general clerical duties. Handle all billing activities of the department.

ESSENTIAL JOB FUNCTIONS:

• Greet clients and answer phones courteously for the clinic. Direct clients to appropriate services as needed.
• Explain NEMS' system and clinic services to new clients.
• Direct and escort clients to assigned operatories.
• Handle schedules/appointments for patients and clinic providers.
• Keep track of DentiCal or insurance authorization and schedule appointment accordingly.
• Handle dental records: filing appropriate information in dental charts and in NextGen system, file X-rays, request charts from Medical Department as needed, prep charts and superbills for scheduled clients.
• Obtain Denti-Cal / Medi-Cal stickers from clients. Verify Denti-Cal eligibility.
• Handle cash register, check client's balance and obtain payment from responsible party.
• Prepare and audit charge and receipt summary at the end of the day make corrections to data entry if needed.
• Handle daily clerical duties: typing, filing, office supplies, receiving and sorting mail, etc.
• Handle/process/file all type of billing in the department, including Medi-Cal / Denti-Cal, Medicare, and private insurance.
• Performs other job duties as required by manager/supervisor.