Overview Detail-oriented and patient-focused professional responsible for enhancing patient experience, and ensuring efficient coordination of care. Skilled in scheduling, insurance verification, and maintaining accurate dental records while supporting clinical and administrative teams.
Key Responsibilities
Greet and check in patients, ensuring a welcoming and efficient front desk experience
Schedule and confirm appointments to optimize provider productivity and patient flow
Verify insurance eligibility, benefits, and assist with claim submission and follow-ups
Maintain accurate, confidential patient records ensuring compliance with privacy regulations
Assist with processing payments, and follow up on outstanding balances
Assist with treatment plans, financial options, and post-care instructions to patients
Coordinate between patients, providers, and team members for seamless care delivery
Support daily operations
Core Skills & Competencies
Dentrix practice management software (scheduling, ledger, reporting)
Dental insurance verification
Dental billing, collections
Knowledge of Dental codes
Patient communication & customer service
Scheduling optimization & multitasking
Compliance & confidentiality (HIPAA standards)
Qualifications
Experience in a dental office (preferred)
Proficiency in Dentrix strongly preferred
Strong organizational skills with high attention to detail
Excellent verbal and written communication skills
Ability to work efficiently in a fast-paced environment
Numbers & Facts
Location
Berkley, MI
Job Type
Full-time
Skills
Calendar Managementunmatched
Clinical Supportunmatched
Communication Skillsunmatched
Credit and Collectionsunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Maintain Complianceunmatched
Medical Recordsunmatched
Multitaskingunmatched
Operational Supportunmatched
Operationsunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Patient Careunmatched
Patient Educationunmatched
Practice Management Softwareunmatched
Presentation/Verbal Skillsunmatched
Privacy Regulationsunmatched
Record Keepingunmatched
Regulatory Complianceunmatched
Schedule Developmentunmatched
Treatment Planunmatched
Writing Skillsunmatched
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