Communication Skills, Customer Support/Service, English Language, Insurance, Medical Records, Multilingual, Multitasking, Organizational Skills, Patient Assessment, Preferred Provider Organization (PPO), Schedule Development, Spanish Language, Telephone Skills
Dental Patient Coordinator.
Private Dental Office – West Boca Raton, FL.
We are a friendly, patient-focused private dental office in West Boca Raton looking for a reliable, organized, and personable Front Office/ Patient Coordinator to join our small team.
This role is ideal for someone who enjoys helping people, staying organized in a fast-paced environment, and creating a welcoming experience for patients from the moment they call or walk in. Fully bilingual required (English & Spanish). Saturdays until 2:30pm.
Responsibilities:
- Answer incoming phone calls professionally and warmly.
- Schedule and confirm patient appointments.
- Welcome patients and assist with check-in/check-out.
- Manage daily schedule flow and help minimize gaps/cancellations.
- Verify and update patient information.
- Collect payments and review treatment estimates when needed.
- Coordinate communication between patients and clinical team.
- Maintain a clean, organized, and positive front office environment.
- Assist with recalls and follow-up calls.
Qualifications:
- Dental office experience preferred (1+ year ideal).
- Strong communication and customer service skills. Above & beyond attitude!!
- Friendly, professional, and dependable personality.
- Comfortable multitasking and handling a busy phone line.
- Experience with dental software preferred (Dentrix).
- Knowledge of PPO insurance is a plus.
- Bilingual English/Spanish required.
Compensation:
- Entry level with/without dental experience: $16-$20/hour.
- Strong dental front desk coordinator: $20-$24/hour.
- Experienced scheduler/insurance coordinator who can drive production: $24-$28+/hour.
Benefits:
- Paid holidays.
- PTO/Vacation time.
- Bonus opportunities.
- Dental benefits.
- Supportive team environment.
- Monday–Saturday. Closed Thursdays & Sundays.
If you are organized, dependable, and enjoy helping patients feel welcome and cared for, we would love to meet you!
Please send your resume and a short introduction describing your dental experience.