Dental Receptionist (30264)

Why work for Ampla Health? 30264

Ampla Health provides the individuals and communities we serve with high quality, comprehensive, community health care that is accessible to all and culturally and linguistically appropriate.

• Great Benefits including Medical, Dental, and Vision
• 4 weeks paid time off to start.
• 9 paid holidays
• 401k and profit sharing
• Full time, Monday to Friday
• Great work/home life balance

Ampla Health is seeking a Dental Receptionist to serve as the friendly first point of contact for our dental patients. This role handles front desk duties, appointment scheduling, insurance verification, and payment processing-all while helping ensure a smooth patient experience.

Key Responsibilities:

• Greet and assist patients in person and over the phone
• Schedule, confirm, and follow up on dental appointments
• Verify dental coverage, treatment authorizations, and patient eligibility
• Generate treatment estimates and collect co-pays or fees
• Reconcile daily payments and prepare deposit records
• Process referrals, record requests, and patient correspondence
• Maintain electronic patient records, scan documents, and support front office operations
• Collaborate with dental and billing teams to ensure efficient clinic workflow

Qualifications:

• High School Diploma or GED required
• Typing speed of 40+ WPM
• Proficient with Microsoft Word and dental software (e.g., CPS)
• Strong verbal, written, and interpersonal communication skills
• Bilingual skills preferred (Spanish, Punjabi, or Hmong)

Physical Requirements:

• Able to lift up to 40 lbs and push up to 100 lbs
• Must be comfortable with frequent standing, sitting, bending, and multitasking
• Occasional exposure to infectious diseases

Why Join Us?

Ampla Health offers a supportive, mission-driven work environment focused on accessible, quality care for all. Be part of a team where you can make a real difference in the community!

PROFESSIONAL KNOWLEDGE, SKILLS & ABLITIES:

1) Must complete high school

2) Ability to use Microsoft Word for basic correspondence

3) Ability to type a minimum of 40 WPM

4) Ability to adapt to specific environment and duties

5) Demonstrate clear knowledge of Ampla Health's clinic structure, standards, procedures and protocols

6) Demonstrated skills and knowledge of; word, excel, and other reporting avenues

COMMUNICATIONS SKILLS:

1) Must have neat and legible handwriting

2) Must be able to interact with patients courteously and calmly

3) Ability to communicate well with the public

4) Must be able to type accurately with proper verbiage and grammar