Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Answer phone calls, schedule appointments, and manage appointment reminders
- Verify insurance coverage and assist with insurance claims processing
- Maintain patient records and update medical information in the system
- Handle patient inquiries and provide accurate information about dental procedures and services
- Assist with billing and payment processing
- Collaborate with the dental team to ensure smooth patient flow and efficient office operations
- Maintain cleanliness and organization of the front desk area
Requirements:
- Previous experience working in a dental office or medical administrative support role preferred
- Proficiency in using dental office software such as Dentrix or similar systems
- Strong knowledge of dental terminology and procedures
- Excellent communication and interpersonal skills to interact with patients, staff, and providers
- Ability to multitask, prioritize tasks, and work in a fast-paced environment
- Attention to detail and accuracy in managing patient records and insurance information
- Familiarity with Epic or other electronic medical record systems is a plus
- High level of professionalism, confidentiality, and integrity
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this role. Duties, responsibilities, and activities may change or be assigned at any time.
If you meet the above requirements and are looking for an opportunity to join a dynamic dental practice, please apply with your updated resume. We look forward to hearing from you!