• Waterbury, CT
  • Full-time
17 days ago

Job Description

Benefits:
  • 401(k)
  • Company parties
  • Competitive salary
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development

Job Summary

We are seeking a Full-Time Dental Insurance Coordinator to join our front-office team. This role is ideal for someone who is confident with insurance verification, excellent with patient communication, and skilled at keeping a dental office schedule running smoothly.

This is not a billing/claims position. We have a full billing team and a patient accounts specialist.
Your focus will be front-office insurance accuracy and schedule optimization.

Key Responsibilities

• Verify insurance eligibility and benefits with accuracy (Dentrix Ascend)
• Greet and check in/out patients with a warm, positive attitude
• Calculate copays confidently and clearly for parents
• Ensure the schedule stays optimized, filled, and flowing smoothly
• Communicate with parents about coverage, authorizations, and treatment timing
• Coordinate with clinical staff to avoid delays
• Support a fast-paced dental environment with professionalism and empathy

Benefits/Perks
  • Competitive Compensation
  • Careers Advancement 
Requirements

• Prior experience in a dental front office role (insurance knowledge required)
• Strong understanding of dental insurance breakdowns
• Ability to recognize insurance discrepancies and resolve them
• Proficiency with Dentrix Ascend or willingness to learn quickly
• Excellent communication and customer service skills
• Organized, reliable, and proactive
• Enjoys working with children and families

Numbers & Facts

LocationWaterbury, CT
Job TypeFull-time

Skills

  • Billingunmatched
  • Co-Paymentsunmatched
  • Communication Skillsunmatched
  • Customer Support/Serviceunmatched
  • Dental Insuranceunmatched
  • Health Insuranceunmatched
  • Insuranceunmatched
  • Medical Billingunmatched
  • Organizational Skillsunmatched
  • Outpatient Careunmatched
  • Patient Assessmentunmatched
  • Patient Care Authorizationsunmatched
  • Training/Teachingunmatched

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