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Dental Receptionist

VOUNG VAN BUI DDS INC

Glendora, CA

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JOB DETAILS
SKILLS
Clinical Support, Co-Payments, Customer Support/Service, Fax Machines, HIPAA (Health Insurance Portability and Accountability Act), High School Diploma, Mail Processing, Medical Office, Medical Records, Multilingual, Order Supplies, Organizational Skills, Patient Assessment, Patient Registration, Record Keeping, Spanish Language, Telephone Skills
LOCATION
Glendora, CA
POSTED
30+ days ago
Benefits:
  • 401(k) matching
  • Opportunity for advancement
  • Paid time off

Position Summary: 


Friendly, organized Dental Receptionist to manage front-desk operations, serve as first patient contact, and support clinical and administrative staff to ensure smooth, patient-centered office flow.


Key Responsibilities:


  • Greet patients, manage check-ins/check-outs, and maintain a professional, welcoming reception area
  • Answer multi-line phone system; handle appointment scheduling, confirmations, cancellations, and recall reminders
  • Register new patients; verify and update patient information and contact details
  • Verify dental insurance eligibility and benefits; collect co-pays and process payments
  • Coordinate patient flow with clinical team; communicate delays and changes
  • Maintain patient records and charts in compliance with HIPAA and office policies
  • Manage correspondence (phone, email, mail) and respond to routine patient inquiries
  • Maintain appointment logs, daily reports, and administrative supplies
  • Assist with simple office tasks: filing, scanning, faxing, ordering supplies, and light administrative projects
Required Qualifications:


  • High school diploma or equivalent
  • 1+ year of experience in a dental or medical office preferred
  • Proficiency with Dentrix software
  • Strong customer-service, communication, and organizational skills
  • Reliable, punctual, and able to work well under pressure
Job Type: Full-time / Part-time
 
 


Schedule:


  • 8-hour shift
  • Weekends as needed
Language:
Bilingual Spanish is a plus

About the Company

V

VOUNG VAN BUI DDS INC

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