We are seeking a professional and detail-oriented Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, manage appointment scheduling, and handle administrative tasks with efficiency and compassion. Our practice is heavy on emergency patients and the ideal candidate will need to operate at a fast pace.
This role requires strong communication skills, proficiency in dental and medical office systems, and a solid understanding of healthcare documentation and billing procedures. The Dental Receptionist will play a vital role in ensuring smooth clinic operations and delivering excellent patient service.
We are looking for someone who is a leader, confident, motivated, detail-oriented, takes initiative.
***Prior experience in a dental or medical office setting is required, especially with dental terminology, insurance verification, and medical billing processes (Please Do Not Apply Without Prior Dental Experience).
Responsibilities
Greet patients warmly and provide exceptional front desk customer service
Schedule, confirm, and reschedule patient appointments using EMR systems such as Dentrix.
Verify insurance coverage and perform insurance verification processes
Collect payments and process medical billing using CPT coding, ICD-9/10 coding, and Meditech or Athenahealth systems
Manage patient records accurately within Electronic Health Record (EHR) systems while maintaining HIPAA compliance
Answer multi-line phone systems professionally, handle patient inquiries, and provide appointment reminders
Review documentation for accuracy and completeness, including care plans and medical records
Assist with intake procedures, including collecting patient information and updating medical histories
Maintain organized filing systems for dental records and administrative documents
Support office management tasks such as inventory management, filing, and data entry using Microsoft Office tools
Ensure compliance with health information management standards and dental terminology protocols
Experience
Proficiency with dental practice management software such as Dentrix is essential.
Strong knowledge of HIPAA regulations.
Excellent computer skills. Microsoft Office Suite, and multi-line phone systems are necessary
Bilingual abilities are advantageous to serve diverse patient populations effectively
Demonstrated customer service skills with a professional phone etiquette background in healthcare settings are essential
Previous clinic experience or medical administrative support experience will be considered an asset
This position offers an opportunity to be part of a dedicated healthcare team committed to providing outstanding patient care while developing your skills in a dynamic environment.
Job Type: Part-time
Work Location: In person
Numbers & Facts
Location
Manhasset, NY
Job Type
Part-time
Skills
Administrative Skillsunmatched
Administrator Documentationunmatched
Billingunmatched
Billing Recordsunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Current Procedural Terminology (CPT)unmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Documentation Reviewunmatched
Electronic Medical Recordsunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Health Information Managementunmatched
Health Planunmatched
Healthcareunmatched
ICD-9unmatched
Inventory Managementunmatched
MEDITECHunmatched
Maintain Complianceunmatched
Medical Affairsunmatched
Medical Billingunmatched
Medical Officeunmatched
Medical Office Administrationunmatched
Medical Record Systemunmatched
Medical Recordsunmatched
Medical Treatmentunmatched
Medicineunmatched
Microsoft Officeunmatched
Multilingualunmatched
Office Managementunmatched
Organizational Skillsunmatched
Patient Careunmatched
Practice Management Softwareunmatched
Record Keepingunmatched
Records Managementunmatched
Regulationsunmatched
Schedule Developmentunmatched
Service Deliveryunmatched
Systems Maintenanceunmatched
Telephone Skillsunmatched
Training/Teachingunmatched
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