Communication Skills, Detail Oriented, Insurance, Interpersonal Skills, Medical Records, Multitasking, Organizational Skills, Patient Follow-up, Presentation/Verbal Skills, Productivity Management, Team Player, Time Management, Treatment Plan, Writing Skills
Dental Receptionist - Redwood Dental of Woodhaven
Our team is growing and looking to add an enthusiastic, patient centered treatment coordinator to our team in Woodhaven!
Redwood Dental has been serving the area for over 20 years. We pride ourselves on the long term relationships established by our patients and employees and strive to make a difference in the community.
The ideal candidate will be caring, team-player, and motivated people-person with a strong work ethic and superior reception skills.
Job Responsibilities:
- Present treatment plans and explain procedures to patients
- Discuss insurance, costs, and financial options
- Collect payments and follow up on outstanding balances
- Schedule treatment to maximize provider productivity
- Keep schedules full through confirmations and patient follow-up
- Verify insurance and ensure accurate patient records
Desired Skills & Competencies:
- High-energy, positive, and professional demeanor with a strong focus on patient experience
- Excellent multitasking and time-management skills in a fast-paced clinical environment
- Strong verbal and written communication skills; confident and clear phone presence
- Ability to present treatment plans in a clear, empathetic, and motivating manner
- Skilled in discussing financial options and helping patients move forward with treatment
- Strong attention to detail and accuracy, particularly with insurance and patient information
- Team-oriented mindset with the ability to collaborate effectively with providers and front office staff
- Comfortable handling objections, questions, and sensitive conversations with professionalism
Schedule:
- Monday: 10:00 AM – 7:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 6:00 PM
- Friday: 8:00 AM – 2:00 PM
- 2/Saturdays a month: 8:00 AM - 1:00 PM
If you’re looking for a welcoming office where you can make a difference and grow with a great team, we’d love to hear from you!
Apply today to join Redwood Dental of Woodhaven!