Job Description
Benefits:
We are looking for a MOTIVATED dental professional to join our onsite call center team, located in Orange Park/Middleburg/Fleming Island area.
Summary:
Duties/Responsibilities:
Qualifications:
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Health insurance
- Paid time off
- Training & development
We are looking for a MOTIVATED dental professional to join our onsite call center team, located in Orange Park/Middleburg/Fleming Island area.
Summary:
- Commuting Distance to Orange Park/Middleburg/Fleming Island areas
- Full Time position
- $18-22 per hour + office bonus structure
Duties/Responsibilities:
- Manage incoming and outbound calls including, social media and marketing inquiries
- Assess patient needs, schedule and confirm patient appointments
- Follow-up with patients pre and post appointment
- Manage patient expectations while communicating effectively
- Collaborate with front office personnel to find efficient ways to schedule
- Maintain patient attrition by being proactive
Qualifications:
- Minimum of 1 year in a customer service or sales position
- Minimum of 1 year of dental experience
- Bi-lingual a plus
- Excellent verbal and written communication skills
- Ability to multi-task in a fast-paced environment
Benefits:
- Employee/Office Bonus Opportunities
- Health & Vision Insurance
- Dental Care for you and your family
- 401k + Match
- Technology Advancements
Numbers & Facts
| Location | Orange Park, FL |
| Job Type | Full-time |
| Industry | Financial Services |
| Company Size | 100 to 499 employees |
| Website | https://www.americanequity.com |
About Company
American Equity Mortgage, Inc., is one of the nation’s leading mortgage lenders with a proven history of success. For 20 years we have held integrity, leadership, strength and stability making us highly respected in the industry, as well as throughout the communities we serve. We are committed to our customers by specializing in helping people save money through mortgage refinancing, debt consolidation, and home purchase loans.
Our employees are continually growing with our ongoing, coaching culture, training and support along with upward mobility promoting from within our organization. Our commitment to helping others carries into social responsibility to support, assist and empower communities with our private foundation known as AEM Cares, along with our corporate giving program to help and enable charitable causes nationwide reach their goals.
Skills
- Call Centersunmatched
- Communication Skillsunmatched
- Customer Support/Serviceunmatched
- Health Insuranceunmatched
- Multilingualunmatched
- Multitaskingunmatched
- Needs Assessmentunmatched
- Organizational Skillsunmatched
- Patient Assessmentunmatched
- Patient Follow-upunmatched
- Presentation/Verbal Skillsunmatched
- Salesunmatched
- Social Media Marketingunmatched
- Telephone Skillsunmatched
- Training/Teachingunmatched
- Vision Planunmatched
- Writing Skillsunmatched
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