Dental Treatment Coordinator/ Front Desk

Dental Treatment Coordinator / Check-in-Out Receptionist

Join Our Growing Dental Team!

We are seeking a friendly, organized, and motivated Dental Treatment Coordinator / Check-in-Out Receptionist to join our busy and patient-focused dental practice. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping patients achieve their dental health goals.

Position Summary

The Treatment Coordinator / Check-in-Out Receptionist serves as an essential member of our team by helping patients understand their treatment plans, scheduling appointments, reviewing financial arrangements, and ensuring a smooth check-out experience.

Responsibilities

• Present and explain recommended dental treatment plans to patients
• Verify insurance benefits and explain patient financial responsibilities
• Coordinate financing options and collect payments
• Schedule treatment appointments and follow-up visits
• Check patients in and out efficiently and professionally
• Answer incoming phone calls and respond to patient inquiries
• Confirm appointments and manage the provider schedule
• Maintain accurate patient records and documentation
• Follow up on unscheduled treatment and outstanding balances
• Provide exceptional customer service and patient support

Qualifications

• Previous dental office experience preferred
• Knowledge of dental insurance, treatment planning, and scheduling
• Familiarity with dental software (Dentrix, Dentrix Ascend etc.) preferred
• Strong communication and interpersonal skills
• Professional appearance and positive attitude
• Excellent organizational and multitasking abilities
• Ability to work in a fast-paced environment
• Bilingual English/Spanish preferred

Benefits

• Competitive pay based on experience
• Paid holidays
• Paid time off
• Supportive and team-oriented work environment

Schedule

• Full-Time
• Monday–Friday
• 2 Saturdays a month required

We are looking for someone who is:

✔ Friendly and patient-focused
✔ Dependable and detail-oriented
✔ Comfortable discussing treatment and financial arrangements (strong sales skills a plus)
✔ A team player with a positive attitude
✔ Committed to providing excellent customer service

Apply today and become part of a team dedicated to creating healthy, confident smiles! ✨

City Dental Care is a patient-focused dental practice dedicated to providing high-quality, comfortable dental care in a welcoming and professional environment. Our team values organization, efficiency, and attention to detail in every aspect of our practice, from patient care to office operations.
We believe that a well-organized office allows our clinical team to focus on what matters most—our patients. Our supportive and collaborative work environment makes this a great opportunity for students or individuals looking to gain real-world experience in accounting and office management within the healthcare field.