Billing, Budgeting, Calendar Management, Communication Skills, Community Programs, Dental Hygiene, Dental Insurance, Dentistry, Detail Oriented, HIPAA (Health Insurance Portability and Accountability Act), Health Insurance, Maintain Compliance, Medical Billing, Medical Records, Order Supplies, Organizational Skills, Patient Care, Plan Meetings, Regulatory Compliance, Treatment Plan
- 401(k) matching
- Dental insurance
- Health insurance
This role involves a comprehensive understanding of dental procedures and the ability to communicate effectively with patients about their treatment plans, including costs, scheduling, and any necessary follow-up care. By providing clear information and support, the coordinator helps patients make informed decisions about their dental health, enhancing their overall experience within the dental practice. This position requires a blend of empathy, organizational skills, and a detail-oriented approach to manage the various aspects of patient care coordination efficiently.
Dental Treatment Coordinator Job Duties
- Explain treatment plans and options to patients, ensuring they understand the recommended procedures, associated costs, and available payment plans.
- Coordinate appointment schedules for patients undergoing multiple treatments, optimizing the use of the dentist’s and dental hygienists’ time while minimizing patient wait times.
- Liaise with dental insurance companies to verify benefits, obtain pre-authorizations, and ensure claims are submitted accurately and promptly for patient treatments.
- Process patient payments and manage billing, including setting up payment plans in accordance with office policies.
- Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with HIPAA regulations.
- Facilitate communication between the dental team and patients, acting as the primary point of contact for patient inquiries related to treatment plans and scheduling.
- Monitor and order dental office supplies, ensuring the clinic is well-stocked with necessary materials for treatments without exceeding budget constraints.
- Organize and participate in community outreach programs to promote dental health awareness and the services offered by the dental practice.
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ANDREA E CUNNINGHAM DMD PA