Departmental Analyst 9-12 - Wayne County Payment Accuracy Analyst

Departmental Analyst 9-12 - Wayne County Payment Accuracy Analyst

Salary

$2,068.00 - $3,498.40 Biweekly

Location

Wayne, MI

Job Type

Permanent Full Time

Remote Employment

Flexible/Hybrid

Job Number

4306-26-WAYNE-ADMIN-014-EST

Department

Health and Human Services - Central Office

Opening Date

09/24/2026

Closing Date

10/1/2026 11:59 PM Eastern

Bargaining Unit

NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)

• Description
• Benefits
• Questions

Job Description

THIS POSITION IS OPEN TO CURRENT MDHHS EMPLOYEES ONLY

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan.

Departmental Analyst 9-P11 (E Level)

This position supports Wayne County offices in ensuring accuracy in Supplemental Nutrition Assistance Program (SNAP) payment and eligibility data. The analyst reviews quality assurance findings and monthly audit results, collaborates with local offices to identify deficiencies, and assists in developing corrective actions to reduce future errors. The role is responsible for analyzing cash and SNAP program data, reviewing FAP Accuracy Power BI dashboards, and integrating information from the FAP Case Read Application, BRIDGES, local offices, and the Compliance Division.

The position helps interpret outcomes from special projects, provides guidance to Wayne County Central Administration and local offices on payment-related issues, and maintains tools used both statewide and within the county. The analyst works closely with local office staff to assess needs, improve efficiencies, and communicate findings to Wayne County Central Administration to support staffing reviews, follow-up activities, and audits that reinforce ongoing program accuracy

Position Description - E Level

Departmental Analyst 12 (A level)

This position serves as the recognized resource for Wayne County on Supplemental Nutritional Assistance Programs (SNAP) Accuracy and payment data analytics within Wayne County. This position collaborates with all Wayne County local offices on identifying and correction deficiencies. The role ensures program accuracy by reviewing quality assurance findings and monthly audit results, then developing corrective actions and strategies to prevent future errors. This position is responsible for analyzing cash program data, reviewing FAP Accuracy Power BI dashboards and integrating data from the FAP Case Read Application, BRIDGES, local offices and the Compliance Division. This position interprets outcomes from special projects, provides guidance to Wayne Central Administration and local office on payment data issues, and maintains tools used both statewide and within Wayne County. This role requires a strong understanding of payment accuracy initiatives and the ability to provide directions that support departmental goals. This position works closely with local office staff to assess needs, improve efficiencies, and communicate findings to Wayne County Central Administration leadership to inform staffing reviews, follow-up activities and audits that support ongoing accuracy.

Position Description - A Level

Job Specification

To be considered for this position you must:

• Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.
• Relevant experience and/or education referred to in the supplemental questions must be documented in the resume, transcript and/or application to allow for accurate screening.
• Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
• Attach a cover letter.
• If applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrars signature.
• What knowledge, skills, experience, and professional attributes do you possess that makes you the best person for the position? Please be specific. Please limit your response to one page on a separate word document and put the last four (4) digits of your ID number on the top of the page.

Failure to complete any of the above items may result in your application not being considered. See instructions for attaching files here: Instructions

Required Education and Experience

Education

Possession of a bachelors degree in any major.

Experience

Departmental Analyst 9

No specific type or amount is required.

Departmental Analyst 10

One year of professional experience.

Departmental Analyst P11

Two years of professional experience, including one year of experience equivalent to the intermediate (10) level in state service.

Departmental Analyst 12

Three years of professional experience, including one year of experience equivalent to the experienced (P11) level in state service.

Additional Requirements and Information

The physical location of this position is 3040 W. Grand Blvd Suite 5-650 Detroit, MI 48202. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.

Selected candidates who have been approved to work remotely and must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.

Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:

• A secure work location that allows privacy and prevents distractions.
• A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
• Suitable lighting, furniture, and utilities.

The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.

Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.

As a Condition of Employment: this position requires successful completion of a background investigation and a criminal records check.

The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.

If you previously held status in this classification and departed within the last three (3) years, please contact Human Resources regarding your interest in a potential reinstatement. Reinstatement is not guaranteed or required.

The Department of Health & Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.

For information about this specific position, please email Jacquelyn Motley at MotleyJ4@michigan.gov.

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MDHHS is proud to be a Michigan Veteran's Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.

Accommodations

If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator for the agency that posted this position vacancy.

State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

More details on benefits for our new hires are below:

Rewarding Work: State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state's military and veterans; rebuild our state's infrastructure; or support other state agencies through our fiscal, IT, and HR systems.

Insurance Benefits: The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees' annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.

Retirement Programs: The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state's contributions fully vest after just 4 years. More information is available at http://www.mi.gov/orsstatedc.

Vacation and Sick Leave: Eligible full-time employees receive between 15 and 35 personal days and 13 sick days per year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.

Paid Parental Leave: Eligible employees can take 12 weeks of paid leave immediately after a birth or adoption to allow needed time together at home with a new child.

Paid Holidays: Eligible employees receive 13 or 14 paid holidays each year including New Year's Eve and Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.

Bonus Programs: Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.

Military Pay Differential: Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.

Tax-Advantaged Programs: In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.

Student Loan Forgiveness: Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Please view Student Loan Information to help determine if you could qualify is available from the U.S. Department of Education.

Tuition Reduction: Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.

Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.

Alternative and Remote Work Schedules: Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.

Great Lakes and Great Times: Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park-just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan's affordable cost of living, you can explore all that Michigan has to offer.

Updated: 2/28/24

01

DEPTALT - Do you possess one of the following? A bachelors degree or higher in any major. If so, please attach a copy of your official college transcripts; OR at least one year of professional level experience in the state of Michigan classified service.

• Yes
• No

02

DEPTALT - Please select your level of experience:

• None to one year of professional experience.
• One to two years of professional experience.
• Two to three years of professional experience.
• At least three years of professional experience.

03

Do you have experience reviewing documents for accuracy? (If you possess this experience, you must document it in your application materials to allow for accurate screening)

• Yes
• No

04

How many years of experience do you possess working in BRIDGES, FAP Policy, Medicaid Policy and Employment & Training?

• 5 or more years of experience
• At least 3 years, but less than 5 years of experience
• At least 1 year, but less than 3 years of experience
• Less than 1 year of experience
• None
• None

05

If you indicated you have experience working with BRIDGES, FAP Policy, Medicaid Policy and Employment & Training, please briefly explain. If you do not possess this experience, please type "N/A."

06

How many years of experience do you have with local office FAP activities, including case reads, identifying food assistance errors/issues, creating/implementing corrective action plans and creating trainings?

• 5 years or more of experience
• At least 3 years, but less than 5 years of experience
• At least 1 year, but less than 3 years of experience
• Less than 1 year of experience
• None
• None

07

Please explain your experience with local office FAP activities. If you do not possess this experience, please type "N/A."

08

How many years of experience do you possess coaching and/or training others in applying Food Assistance policy?

• 5 years or more of experience
• b. At least 3 years but less than 5 years of experience
• c. At least 1 year but less than 3 years of experience
• Less than 1 year
• None

09

Please explain your experience with coaching and/or training others in applying Food Assistance policy. If you do not possess this experience, please type "N/A."

10

Describe a time when you needed to work cooperatively with someone that did not share the same ideas as you.

11

From the options below, which accurately describes your current status? (A current state employee works for an actual state department such as the Department of Corrections, the Department of Transportation, etc.)

• A current Michigan Department of Health and Human Services (MDHHS) employee
• A Michigan Department of Health and Human Services (MDHHS) employee in layoff status
• A current State of Michigan (non-MDHHS) employee
• A State of Michigan (non-MDHHS) employee in layoff status
• None of the above

12

Are you a current MDHHS employee classified as a Departmental Analyst 9-12 interested in moving to the same classification and level at this location?

• Yes
• No

13

Do you have an Intentional Program Violation from the Department of Health and Human Services?

• Yes
• No

14

Do you have any substantiated cases of abuse or neglect reported on the Michigan Department of Human Services Central Registry?

• Yes
• No

15

Do you have any objection to being finger printed or drug tested?

• Yes
• No

16

Please select from the options below: (Please note, actions that have been expunged, formal counseling, and layoff actions such as reduction in force need not be reported.) Please select all that apply.

• I have been dismissed within the last two years
• I have resigned in lieu of discipline or dismissal within the last two years
• I have been issued a disciplinary suspension in the last two years
• I am currently suspended with or without pay pending the outcome of an investigation
• I have received a written reprimand within the last two years
• I have received an unsatisfactory rating within the last two years
• I have signed a last chance agreement with MDHHS within the last two years
• I certify that none of the above circumstances apply to me

17

If you selected that you have been dismissed within the last two years, resigned in lieu of dismissal within the last two years, were issued a disciplinary suspension within the last two years, are currently suspended with or without pay pending the outcome of an investigation, received a written reprimand within the last two years, received an unsatisfactory rating within the last two years, or signed a last chance agreement with MDHHS within the last two years, please provide an explanation below. If none of the above apply to you, please enter N/A.

18

Did you attach a copy of an official college/university transcript to your application? (Failure to do so may result in your application being screened out.)

• Yes
• No

19

Did you attach a cover letter and a copy of your résumé to your application? (Failure to do so may result in your application being screened out.)

• Yes
• No

20

What knowledge, skills, experience, and professional attributes do you possess that makes you the best person for the position? Please be specific. Please limit your response to one page on a separate word document and put the last four (4) digits of your ID number on the top of the page. Did you submit this?

• Yes
• No

Required Question

Employer State of Michigan

Department Health and Human Services - Central Office Address Office of Human Resources

235 S. Grand Ave.

Lansing, Michigan, 48933