Departmental Technician 7-10

Departmental Technician 7-10

Salary

$23.93 - $36.63 Hourly

Location

Dimondale, MI

Job Type

Permanent Full Time

Remote Employment

Remote Optional

Job Number

2701-27-20-3

Department

Treasury

Opening Date

10/01/2026

Closing Date

10/15/2026 11:59 PM Eastern

Bargaining Unit

UNITED AUTO WORKERS (UAW)

• Description
• Benefits
• Questions

Job Description

Are you self-motivated, resourceful, resolution focused, and interested in helping others? If so, Business Taxes may have the perfect career opportunity for you. We are looking for individuals who excel at problem solving, are detail oriented and results driven. Additionally, strong communication and relationship building skills are essential to contributing to team success.

The Departmental Technician 7-10 position serves as a technical resource for the Business Taxes Unit and will provide a full range of technical assistance for the area, including but not limited to Business Registration, Corporate Income Tax, Flow-Through Entity Tax, Michigan Business Tax, Partnership Audit Adjustment, and Michigan Treasury Online. Responsibilities of the position include documentation of processes and procedures; recommendation of efficiency improvements relating to standard methods of operations including training; collaboration with other Treasury departments/divisions; performance of complex queries; lead and/or participate in special projects; and assist supervisors and front-line staff with resolution of complex tax issues.

The Business Taxes Unit is comprised of motivated, resourceful, and hard-working individuals. If the person described above sounds like you, and you are interested in joining our team, please click on the link below to learn more.

Departmental Technician 7-E9 Position Description

Departmental Technician 10 Position Description

Treasury Careers - Learn more about why Treasury is a Great Place to Work!

Required Education and Experience

Education

Education typically acquired through completion of high school.

Experience

Departmental Technician 7

One year of experience performing administrative support activities equivalent to the 7-level in state service.

Departmental Technician 8

One year of experience performing administrative support activities equivalent to the 8-level in state service.

OR

One year of experience as a technician or paraprofessional equivalent to the entry level in state service.

Departmental Technician E9

One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.

OR

One year of experience performing administrative support activities equivalent to the 9-level in state service.

OR

Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.

Departmental Technician 10

Two years of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.

OR

Two years of experience performing administrative support activities equivalent to the 9-level in state service.

OR

Three years of experience as a technician or paraprofessional, including one year of experience equivalent to the experienced level in state service.

Alternate Education and Experience

Departmental Technician 7

Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement.

Departmental Technician 8

Possession of a bachelor's degree may be substituted for the experience requirement.

Departmental Technician E9

Possession of a bachelor's degree and one year of job-related experience may be substituted for the experience requirement.

Departmental Technician 10

Possession of a bachelor's degree and one year of professional experience may be substituted for the experience requirement.

Note: A position is considered professional if the job requires a bachelors degree. Qualifying professional experience is counted post bachelors degree.

Additional Requirements and Information

Please attach a cover letter and detailed resume to your application. If applicable, please attach a copy of your OFFICIAL college transcript(s) to your application. (Failure to do so may result in your application being screened out.)

Official Transcripts. For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred, and date granted, coursework completed (especially if no degree granted), the Registrars signature and/or seal, and must be recognized by the Council on Higher Education Accreditation (CHEA). A scanned or electronic copy is acceptable, as long as it contains the elements listed above. Review more information regarding official transcripts.

Foreign Transcripts. Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S. educational equivalents unless the degree has been recognized by CHEA. Go to evaluators for a list of accepted organizations that evaluate foreign credentials. Failure to provide this evaluation at the time of application may result in you being screened out of the process.

Work must be performed in the state of Michigan. To perform the duties and responsibilities of this position, all work must be performed in Michigan. If you currently reside outside of the State of Michigan, you must commute to Michigan to perform the responsibilities and duties of this position at your official work location.

Remote Work. To perform the duties and responsibilities of this position, all work must be performed in Michigan. If you are a State of Michigan resident, this position is eligible for remote work up to five days per week. Please note that occasional onsite work will be required. Additionally, the selected candidate must have a secure, safe and appropriate designated workspace that allows privacy and prevents distractions while performing the duties of this position, as well as secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload. Remote Work approval is at the discretion of the appointing authority and is subject to change and can be ended at any time for any reason. Please note that remote work is not available if you reside outside of the State of Michigan.

E-Verify. The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.

Interviews. Interviews may occur virtually using Microsoft Teams. No prior experience with Teams is necessary, as instructions and tips will be provided to all candidates scheduled for an interview.

Fingerprinting. This position has a FTINPRINT sub-class code. The sub-class code indicates the position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication 1075.

View the entire job specification at: http://www.michigan.gov/documents/DepartmentalTechnician_12525_7.pdf

Accommodations

If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator for the agency that posted this position vacancy.

State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

More details on benefits for our new hires are below:

Rewarding Work: State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state's military and veterans; rebuild our state's infrastructure; or support other state agencies through our fiscal, IT, and HR systems.

Insurance Benefits: The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees' annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.

Retirement Programs: The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state's contributions fully vest after just 4 years. More information is available at http://www.mi.gov/orsstatedc.

Vacation and Sick Leave: Eligible full-time employees receive between 15 and 35 personal days and 13 sick days per year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.

Paid Parental Leave: Eligible employees can take 12 weeks of paid leave immediately after a birth or adoption to allow needed time together at home with a new child.

Paid Holidays: Eligible employees receive 13 or 14 paid holidays each year including New Year's Eve and Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.

Bonus Programs: Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.

Military Pay Differential: Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.

Tax-Advantaged Programs: In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.

Student Loan Forgiveness: Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Please view Student Loan Information to help determine if you could qualify is available from the U.S. Department of Education.

Tuition Reduction: Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.

Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.

Alternative and Remote Work Schedules: Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.

Great Lakes and Great Times: Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park-just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan's affordable cost of living, you can explore all that Michigan has to offer.

Updated: 2/28/24

01

DPTLTCH - Do you possess at least an educational level typically acquired through the completion of high school?

• Yes
• No

02

DPTLTCH - Please select your level of experience.

• At least one year of experience performing administrative support activities equivalent to the 7-level in state service OR completion of at least two years of college (60 semester or 90 term credits).
• At least One year of experience performing administrative support activities equivalent to the 8-level in state service. OR One year of experience as a technician or paraprofessional equivalent to the entry level in state service. OR possession of a Bachelors degree in any major.
• At least One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service. OR One year of experience performing administrative support activities equivalent to the 9-level in state service. OR Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service. OR possession of a Bachelors degree in any major and at least one year of job-related experience.
• At least Two years of experience as a supervisor of administrative support activities equivalent to the 9-level in state service. OR Two years of experience performing administrative support activities equivalent to the 9-level in state service. OR Three years of experience as a technician or paraprofessional, including one year of experience equivalent to the experienced level in state service.

03

Do you have experience with the following? (Check all that apply.)

• Multi-tasking and continually re-prioritizing job assignments
• Researching, troubleshooting, and resolving complex issues
• Communicating complex issues
• Performing queries for production monitoring
• None of the above

04

Briefly describe your experience pertaining to the boxes selected in the previous question and years of experience for each. If you do not have this experience, please enter N/A.

05

Indicate if you have at least 1 year of experience in the following areas. (Check all that apply.)

• Meeting or exceeding performance-based goals or metrics
• Navigating multiple systems during calls and/or correspondence review
• Use of computer programs and websites to assist in answering customer questions/inquiries
• Researching and gathering information from multiple sources (verbal and/or written) and creating documentation
• None of the above

06

Do you have experience with the following? (Check all that apply.)

• Verbally communicating with internal and external customers
• Drafting documentation for processes, procedures, or forms
• Training
• Public speaking
• None of the above

07

Briefly describe your experience pertaining to the boxes selected in the previous question and years of experience for each. If you do not have this experience, please enter N/A.

08

How many years of experience do you have with Business Taxes and/or Business Registration?

• None
• Less than one year
• One to three years
• Three to five years
• Five or more years

09

If you indicated you have experience in the previous question, please describe your experience. If you do not have this experience, please enter N/A.

10

How many years of work experience do you have providing customer service in a call-center environment? A call/contact center is defined as centralized office used for receiving or transmitting a large volume of requests by telephone, such as taking orders or providing customer service and handling 10+ calls per hour.

• None
• Less than one year
• One to three years
• Three to five years
• Five or more years

11

If you indicated you have experience in the previous question, please describe your experience. If you do not have this experience, please enter N/A.

12

Please respond to the following writing sample question and include your response as an attachment to your application. What are two skills that are important for effective communication? Describe how you have demonstrated both skills in your work-related experience. Indicate if you have attached your writing sample response to your application.

• Yes
• No

13

Did you attach your cover letter and detailed resume to your application? (Failure to do so may result in your application being screened out.)

• Yes
• No

14

If you qualify for this position by possessing a bachelors degree, did you remember to attach a copy of your official college/university transcript(s) to your application? (Failure to do so may result in your application being screened out.)

• Yes
• No
• N/A

15

If you answered no to the previous question, please explain why. Otherwise, please enter N/A.

16

To perform the duties and responsibilities of this position, all work must be performed in Michigan. Please indicate if you understand and agree with this requirement.

• Yes
• No

17

This position is eligible for remote work up to five days per week for State of Michigan residents. Occasional onsite work will be required. The selected candidate must have a secure, safe and appropriate designated workspace and also sufficient and secure internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload. Remote work arrangements are subject to management approval and may be adjusted or discontinued at any time. Remote work is not available if the selected candidate resides outside of the State of Michigan. Please indicate if you understand and agree with this requirement.

• Yes
• No

18

Are you available to attend mandatory monthly in-person meetings/development trainings at the Operations Center, Dimondale, Michigan?

• Yes
• No

19

Are you available to attend hybrid training at the Operations Center, Dimondale, Michigan, for a minimum of 45-days at the onset of employment?

• Yes
• No

20

Professional references are required to be considered for this position. Acceptable references include current or recent supervisors and/or individuals in positions responsible for overseeing work. Have you provided at least 3 acceptable professional references either in the application or an attachment?

• Yes
• No

Required Question

Employer State of Michigan

Department Treasury Address TreasuryOHR@michigan.gov

430 West Allegan Street

Lansing, Michigan, 48922

Phone 517-335-7508

Website https://www.michigan.gov/treasurycareers