Deployed Software Engineerrole is a Full-Time with a client located in Rochester, NY St. Petersburg, FL, Sarasota, FL, Allentown, PA, Cincy, OH, Chicago, IL, Salt Lake City, UT, Phoenix, AZ - Hybrid
Ideally looking for applicants to have a solid background in embedded systems, Payroll/Payment process, Python, Django, AWS, React.would come as a big plus
Job SummaryWe are seeking a
Forward Deployed Software Engineer who excels at both deep technical problem? Solving and high? Impact customer interaction. This hybrid role blends advanced engineering with developer? Facing responsibilities, serving as the technical bridge between our internal teams, partner ecosystem, and enterprise customers.
You will act as the senior technical lead for customizing and extending and embedding our platform—owning integrations, API? Driven experiences, application? Layer enhancements, and customer solution delivery. This role includes hands-on development work across Python, React, AWS, and Django, as well as direct collaboration with customers, partners, and indirect channel teams to ensure successful adoption of our platform.
Key Responsibilities
Customer Collaboration & Developer Relations
- Serve as the primary technical interface for customers, partners, and indirect channel teams.
- Host technical discussions, requirement? Gathering sessions, and architecture reviews directly with customers.
- Provide developer support, guidance, and best practices for integration and implementation.
- Represent the embedded team in developer? Facing demos, product enablement, and partner technical workshops.
- Translate customer needs into actionable engineering tasks, ensuring platform capabilities align with business goals.
Platform Customization & Embedded Engineering
- Lead the design and implementation of custom features, enhancements, and integrations across our platform.
- Develop application? Layer components and service extensions using Python, Django, and REST? Based APIs.
- Build and integrate customer? Facing portal/UI components in React.
- Leverage AWS services to build scalable, cloud-backed integrations.
Architecture, API & Systems Integration
- Own the documentation and development of APIs, SDKs, and interface design documents (IDDs).
- Ensure seamless integration between on device components, microservices, and customer systems.
Technical Troubleshooting & Tier?3 Support
- Diagnose and resolve complex issues.
- Provide senior? Level technical escalation support for customers and internal teams.
- Lead root cause analysis and drive long? Term corrective improvements across the platform.
Project Delivery & Leadership
- Lead customer? Specific development initiatives from ideation through deployment.
- Own timelines, deliverables, and technical direction for customization projects.
- Mentor junior engineers and influence cross? Team engineering best practices.
Required Skills & Qualifications
- Expertise in Python, with experience building backend services or integration layers (Django strongly preferred).
- Proficiency in React for developing customer facing interfaces or partner tools.
- Experience with AWS (Lambda, API Gateway, S3, CloudWatch, IAM, or related services).
- Strong experience with embedded systems development.
- Experience with API design, interface documentation, and integration workflows.
- Excellent communication skills with the ability to convey complex technical concepts to diverse audiences, including customers and indirect channel partners.
- Proven success in customer-facing engineering, developer support, or solutions engineering roles.
- Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or related field.
Preferred Qualifications
- Experience in Developer Relations, technical evangelism, or technical account management.
- Experience supporting indirect channel partners, VARs, ISVs, or system integrators.
- Background in pre sales engineering, partner enablement, or customer led solution design.