Deployed Support Specialist - 174855

Responsibilities: for the Deployed Support Specialist include: Provide white-glove/VIP technical support for end users across an enterprise network environment Deploy, configure, troubleshoot, and maintain computer hardware, software, and peripheral devices Serve as the primary on-site resource for technology deployment initiatives and end-user support Diagnose and resolve technical issues related to operating systems, applications, and network connectivity Coordinate with enterprise IT teams to ensure successful rollout of hardware and software solutions Required Qualifications for the Deployed Support Specialist include: 3+ years of experience providing desktop support, deployment support, or help desk services Experience with hardware deployment, software installation, system imaging, and end-user device support Strong troubleshooting, customer service, communication, and problem-solving skills Active Secret Clearance Active IAT II Certification (Securit+ or CySa+) Qualifications: for the Deployed Support Specialist include: 3+ years of experience providing desktop support, deployment support, or help desk services Experience with hardware deployment, software installation, system imaging, and end-user device support Strong troubleshooting, customer service, communication, and problem-solving skills Active Secret Clearance Active IAT II Certification (Securit+ or CySa+)