Deployment Engineering Manager

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What we offer:

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Group Summary:

Magna New Mobility is a business unit inside Magna International leveraging Magna's technology building blocks, developing new capabilities, and entering new markets and use cases. Our products include advanced solutions for urban markets, industrial intralogistics, commercial and autonomous vehicles.

Magna New Mobility is also creating advanced software solutions that integrate with next-generation hardware. Our software is a core driver - turning our hardware into smart, integrated platforms for partners eager to advance the mobility sector.

Magna's New Mobility group is not just about building individual technologies; we aim to create integrated solutions that address the complex challenges of moving people efficiently and cost effectively in the 21st century. Join us in advancing and shaping the future of mobility.

Job Responsibilities:

Magna is seeking an experienced and results-driven Deployment Engineering Manager to lead the deployment of its autonomous mobile robotics (AMR) solution within the New Mobility group. This individual will be responsible for managing the execution of site deployments, leading a team of deployment engineers, and ensuring successful implementation and sustained performance of our AMR solutions across multiple customer sites.

This leadership role will focus on planning, coordinating, and overseeing deployment activities, while maintaining alignment with internal stakeholders including Solution Engineering, Product, Operations, and Customer Support. The manager will play a critical role in removing roadblocks, resolving technical and logistical issues, and driving accountability across projects to ensure timelines, quality, and customer satisfaction goals are met.

The ideal candidate is both technically proficient and an exceptional communicator who thrives in fast-paced, dynamic environments. They will be expected to lead by example-being hands-on when needed, while also providing strategic oversight, guidance, and mentorship to the broader deployment team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead a team of Deployment Engineers responsible for executing and supporting AMR installations across North America and potentially Europe.

• Own the deployment process end-to-end: from site readiness assessments to post-go-live monitoring, ensuring successful transitions to customer operations or support.

• Drive project planning, coordination, and execution with a focus on meeting deployment milestones and exceeding customer expectations.

• Act as the primary point of escalation for deployment-related challenges, driving technical issue resolution, and ensuring alignment with product and operations teams.

• Collaborate cross-functionally with Solution Engineering, Product Management, and Software/Hardware teams to provide customer feedback and influence product roadmaps to focus on fast, efficient deployments.

• Develop and standardize training documentation, troubleshooting playbooks, site hand-over checklists, and field deployment best practices.

• Provide regular status reporting to leadership on project timelines, risks, and team performance.

• Support talent development by mentoring and coaching team members and leading performance management processes.

EDUCATION / EXPERIENCE:

• Bachelor's degree in Robotics, Manufacturing, Electrical Engineering, Mechanical Engineering, Manufacturing Engineering or a related technical field.

• 7+ years of experience in robotics, industrial automation, or deployment engineering roles, including at least 2 years in a team leadership or project management capacity is required.

• Proven track record of managing customer-facing technical deployments across multiple locations.

SPECIAL KNOWLEDGE / SKILLS REQUIRED:

• Excellent verbal and written communication skills, with the ability to convey complex technical information to a variety of audiences including