Deposit Operations Specialist II

GENERAL RESPONSIBILITIES

Responsible for performing a variety of duties to support the Deposit Operations Department including but not limited to the duties of a Deposit Operations Specialist I; coordinating their work within the unit or department, as well as with other departments and units; reporting pertinent information to the supervisor; responding to inquiries or requests for information requested by various means of communication; assisting the supervisor with various tasks to support the department’s operations.

ESSENTIAL DUTIES

1. Demonstrate core values and guiding principles as outlined in the Bank’s Mission, Vision and Value Statements of which the following are illustrative:
   1. Gives exceptional customer service to both internal and external customers by providing prompt, polite and effective communication.
   2. Participates as a member of the team.
   3. Positively and proactively contributes to the Bank’s strategic plan.
   4. Demonstrates support of management.

2. Ensure all activities and work functions adhere to compliance requirements which are defined in company policies and procedures as well as state/federal laws and regulations.

3. Perform the following duties expected of a Deposit Operations Specialist II including but not limited to:
   1. Process Fed cash letter adjustments, both incoming and outgoing, and write offs for returns including correspondence with the Federal Reserve Bank and online FRB functions.
   2. Review and process ACH Pre-notifications
   3. Review and process/reconcile duplicate items.
   4. Administration and reporting of all IOLA accounts and remittance of report to IOLA Fund of NY.
   5. Review basic IRA paperwork (i., contribution, distribution) to ensure proper completion of forms and correct transaction coding.
   6. Completes various mobile banking tasks including approval of new customers, using a set criterion, and managing RDA deposits exceptions, including items are properly endorsed.
   7. Complete various Retail Online Banking tasks to support Bank customers with accessing online bankin
   8. Manage bill pay account for existing customers.
   1. Manage and maintain records for deceased accountholders including but not limited to file maintenance, holds and reclamation of funds.
   10. Process affidavit of unauthorized ACH transaction, prepare and return item to the Originator.
   11. Process address changes.
   50. Verify and process club and interest payout checks.

4. Work collaboratively within department and with other departments to ensure efficient communication and workflow to reach desirable outcomes for all involved.

5. Provide leadership, training and technical guidance to lower-level specialists and new employees.

6. Cooperate with, participate in, have a working knowledge of and support the adherence to all internal policies, procedures, practices, and annual training in support of risk management and overall safety and soundness, including but not limited to BSA, AML, UCC, Regulation CC, E, J, IRA Rules, New York EIPA and CPLR and applicable Federal rules pertaining to attachment orders.

7. Communicate pertinent information to the department supervisor as requested, needed, r directed; compile and organization information for reporting purposes as necessary or as directed and provide report(s) to appropriate Bank personnel.

8. Assist supervisor with various administrative tasks to support department/unit operations, as directed; may also be assigned special projects.

ANCILLARY DUTIES

Performs other related duties as assigned or directed.

Salary Range

$17.82 - $22.15 Hourly

JOB LOCATION/ENVIRONMENT

Operations Building – 1st Floor

EQUIMPMENT/MACHINES/SOFTWARE

Telephone

Computer

Adding Machine

Printer/Scanner/Copier/Fax machine

Microsoft Office software

Word

Excel

Outlook

ATM