Deposit Operations Specialist

Deposit Operations Specialist

Location: Salt Lake City, UT

Contract to Hire

Pay: $25.00 - $35.00 per hour

Job Description:

The Deposit Operations Specialist will be responsible for supporting daily deposit operations functions, including account maintenance, transaction processing, exception handling, compliance support, and customer issue resolution. This role plays a key part in maintaining the accuracy, efficiency, and compliance of deposit operations while following bank policies and regulatory requirements.

This position will handle account openings, closures, maintenance requests, stop payments, returned items, account holds, ACH processing, wire transfers, check processing, and digital payment transactions. Responsibilities also include reconciling accounts, reviewing exception items, monitoring for fraud, and researching customer disputes or operational issues.

The Deposit Operations Specialist will also support regulatory compliance efforts, including BSA/AML procedures, OFAC scans, CTRs, and SARs. This role will assist with audits, internal reviews, process improvements, and system updates while helping improve operational workflows and documentation.

Required Skills:

• 2–4 years of experience in deposit operations or banking operations

• Strong knowledge of account maintenance, exception processing, and reconciliation

• Experience with ACH, wire transfers, check processing, and digital payments

• Knowledge of banking regulations including Reg CC, Reg E, Reg D, and BSA/AML

• Experience with OFAC scans, CTRs, and SARs

• Experience using core banking systems such as Client, Jack Henry, or similar

• Strong attention to detail and accuracy in transaction processing

• Strong analytical and problem-solving skills

• Ability to manage multiple priorities and meet deadlines

• Strong written and verbal communication skills

• Ability to work independently and within a team environment

• High school diploma required, Associate's or Bachelor's degree preferred

Bonus/Soft Skills:

• Experience in compliance-focused banking environments

• Banking certifications such as CRCM, CERP, or similar

• Experience with fraud monitoring and suspicious activity investigations

• Experience supporting audits and regulatory exams

• Experience improving operational processes and workflows

• Willingness to support manual processes while automation efforts are implemented

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