Depot Service Engineer

Depot Service Engineer Pay Rate: $25/hour  Job Summary
Our client is seeking a motivated and detail-oriented Depot Service Engineer to support device preparation, configuration, and technical support activities in a fast-paced IT environment. This is an excellent opportunity for an entry-level IT professional looking to gain hands-on experience and grow their technical skills.
Key Responsibilities

• Configure and deploy Windows and macOS devices.
• Install, update, and troubleshoot software applications.
• Perform basic hardware and software diagnostics.
• Provide technical support via phone, email, and messaging platforms.
• Assist with hands-on support activities and escalated service requests.
• Prepare devices for deployment, including imaging and asset tagging.
• Maintain inventory records and ensure an organized workspace.
• Follow established procedures and contribute to process improvement initiatives.
• Document completed work and maintain accurate records.

Qualifications

• Basic knowledge of Windows 10/11 and macOS environments.
• Familiarity with Microsoft 365 and Microsoft Intune (Endpoint Manager) is preferred.
• Strong communication and interpersonal skills.
• Ability to follow documented processes and work independently.
• Team-oriented mindset with strong attention to detail.
• Must reside within a reasonable commuting distance of Torrance, CA.

Preferred Certifications

• Microsoft MS-900: Microsoft 365 Fundamentals
• Apple Certified Support Professional (ACSP)
• Relevant service desk or IT support certifications are a plus.

Education & Experience

• High School Diploma or equivalent required.
• Previous technical support experience, internships, or coursework in IT is a plus but not required.

Schedule

• Full-time, onsite position
• Monday through Friday
• Standard business hours: 8:00 AM – 5:00 PM

Additional Information
This position offers an opportunity to build foundational IT support experience in a collaborative environment with opportunities for professional growth and development.