Dept. Program Tech (Investigative Aid)

Dept. Program Tech (Investigative Aid)

Salary

$41,600.00 - $73,176.00 Annually

Location

(Greensboro Police Department ) 100 Police Plaza Greensboro, NC

Job Type

Active Full-Time

Job Number

05477

Department

Police

Division

Criminal Investigations Div

Opening Date

08/11/2026

Closing Date

8/27/2026 11:59 PM Eastern

• Description
• Questions

Description

Turn Information Into Answers - Support Investigations That Make a Difference

The City of Greensboro Police Department is seeking a detail-oriented and resourceful professional to join the team as a Department Programs Technician (Investigative Aid). This role provides critical investigative support to law enforcement detectives by researching information, organizing case materials, following up with witnesses and victims, and helping move investigations toward resolution. If you are naturally curious, organized, and comfortable working with sensitive information, this is an opportunity to use those strengths in meaningful public service.

Compensation and Benefits:

Hiring Salary Range: $41,600.00 - $ 48,425.00 Full Salary Range: $41,600.00 - $73,176.00 Annually

You can learn more about the benefits that the City of Greensboro offers by visiting

HERE.

Work Schedule:

Monday-Friday 8:00 am - 5:00 pm

About the Department:

The Greensboro Police Department works to protect and serve the community through professionalism, integrity, collaboration, and accountability. Investigative teams rely on accurate information, thorough research, and timely follow-up to help solve cases and support victims, witnesses, and the community.

Why Youll Love Working With Us:

• Make a difference: Your work directly supports detectives and ongoing criminal investigations.
• Put your research skills to work: Use multiple databases and information sources to uncover and verify investigative leads.
• Do meaningful work: Help organize information and follow up on leads that can move cases forward.
• Build specialized skills: Gain experience in investigative research, case management, law enforcement databases, and public safety operations.
• Work with a purpose: Become part of a team committed to serving Greensboro and helping bring investigations to resolution.

About the Role:

As a Department Programs Technician (Investigative Aid), you will provide research, administrative, and investigative support to law enforcement detectives. The position requires strong attention to detail, sound judgment, discretion, and the ability to manage sensitive information while working on multiple investigations. This position is NON-EXEMPT under the Fair Labor Standards Act (FLSA).

Key responsibilities include:

• Utilizing a wide range of databases and information systems to support investigative activities.
• Researching information and developing or verifying investigative leads.
• Organizing and maintaining case files and related investigative materials.
• Contacting witnesses and victims to obtain information and conduct follow-up.
• Reviewing and evaluating reports and complaints to help determine appropriate next steps.
• Communicating with external agencies to verify information and investigative leads.
• Responding professionally to telephone inquiries and directing requests as appropriate.
• Maintaining accurate documentation and handling sensitive information with discretion.

The successful candidate must obtain Division of Criminal Information (DCI) Certification from the State of North Carolina within the new-hire probationary period.

Potential Career Path:

With experience and continued professional development, potential opportunities may include valuable experience in investigative support, research, public safety operations, and case management.

Call to Action!

If you are organized, resourceful, and motivated by work that supports public safety and helps move investigations forward, we encourage you to apply! Bring your research skills, attention to detail, and commitment to service to the Greensboro Police Department-and help turn information into answers.

Qualifications

Minimum Qualifications:

• High School Diploma/GED with 1+ years of experience in research, administrative, database reporting, and/or investigative support
• Valid Drivers License
• Must obtain DCI (Division of Criminal Information) Certification from the State of North Carolina within the new-hire 6-month probationary period.

Preferred Qualifications:

• Bilingual (Proficient in oral and written translation)
• Experience working in Law Enforcement or the Criminal Justice system
• Division of Criminal Information Certification from the State of North Carolina

01

Do you have a valid Drivers License?

• Yes
• No

02

What is your highest level of Education? Please select Not Applicable if you do not possess a high school diploma or GED.

• Not Applicable
• High School Diploma / GED
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree

03

How many years of experience with research, administrative, database reporting, and/or investigative support do you possess? Human Resources will not process incomplete answers. You must also clearly state your experience in your employment applications Employment / Work History section.

• No experience
• Less than 1 year experience
• 1 years experience, but less than 3 years experience
• 3 years experience, but less than 5 years experience
• 5 years experience, but less than 7 years experience
• 7 years experience, but less than 10 years experience
• 10 or more years experience

04

Clearly give an example (company name, job title at the time, duties) of your experience in research, administrative, database reporting, and/or investigative support. If "No experience," please type "Not Applicable" or N/A in the designated area. Incomplete answers will not be processed; experience must also be clearly stated in the Employment / Work History section of your employment application.

05

Do you have a DCI certification from the State of North Carolina? People nd Culture will not process incomplete answers. You must also clearly state your experience in your employment applications Employment / Work History section.

• Yes
• No

06

Do you have experience working in Law Enforcement or the Criminal Justice system?

• Yes
• No

07

In your own words Clearly describe your experience (company name, job duties, etc.) as a court officer, processor, or related law enforcement experience as it pertains to the job description. • If you have no experience, please type as a court officer, processor, or related law enforcement experience. e "Not Applicable" or "N/A." • Applications with "See Resume" are considered incomplete and will be given no further consideration. People and Culture will not process incomplete answers. • You must also clearly state your experience in your employment applications Employment / Work History section.

08

Do you have previous experience as a Court Officer? Experience must also be reflected in the duties/work section of the application.

• No
• Yes

09

I understand that all Required Competencies, Work history and Credentials and Education must appear on the application in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the application, "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed.

• I understand

Required Question

Employer City of Greensboro

Address 300 West Washington Street

Greensboro, North Carolina, 27401

Website http://www.greensboro-nc.gov