Deputy Chief, Health Operations Unit (O-6 Billet) Supervisory

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Deputy Chief, Health Operations Unit (O-6 Billet) Supervisory

Department of Homeland Security

Immigration and Customs Enforcement

ICE Health Service Corps (IHSC)

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• Summary
• This job is open to
• Duties
• Requirements
• How you will be evaluated
• Required documents
• How to apply

Summary

The incumbents primary duty will be to provide administrative support to HOU as assigned. The incumbent will work with the IHSC Chief of HOU to complete special projects to ensure compliance and improve health operations within IHSC and serve as representative/alternate in various workgroups/committees to advance the mission.

This position is only open to current USPHS officers.

USPHS Call to Active Duty (CAD) candidates are not eligible for this position.

Learn more about this agency

Summary

The incumbents primary duty will be to provide administrative support to HOU as assigned. The incumbent will work with the IHSC Chief of HOU to complete special projects to ensure compliance and improve health operations within IHSC and serve as representative/alternate in various workgroups/committees to advance the mission.

This position is only open to current USPHS officers.

USPHS Call to Active Duty (CAD) candidates are not eligible for this position.

Learn more about this agency

Overview

Help

Accepting applications

Location

1 vacancy in the following location:

Location Negotiable After Selection

No matching locations found.

Work site options

Telework eligible Yes-Situational telework may be available, based on the needs of the agency. Remote job No Relocation expenses reimbursed Yes-Please note that upon selection, the candidate must live within 50 miles of an IHSC Field Office. Salary $1 - $150,000 per year

Please note that the salary is dependent on the officers rank, years in service, and location of duty station.

Pay scale & grade

CC 6

Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required 25% or less - You may be expected to travel for this position.

Appointment type Permanent

Occupations and job series

• 0340 Program Management

Supervisory status Yes Federal service type This job is in the Excepted Service Represented by a union No

Drug test Yes Security clearance Other Position sensitivity and risk Critical-Sensitive (CS)/High Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

• Credentialing
• Suitability/Fitness

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number IHSC-HOU-DC-O6-S-2027 Control number 887342700

This job is open to

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.

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Duties

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Supervisory Responsibilities

• Supervises the Health Operations Support Team Health Services Administrator (HOST HSA).
• May assist with development of training and mentoring of the Regional Health Services Administrator (RHSA), Health Services Administrator (HSA), Assistant Health Services Administrator (AHSA), Facility Healthcare Program Manager (FHPM). Facility training Officer (FTO), and Facility Health and Safety Officer (FHSO).
• Assists with planning, directing, organizing, coordinating, and controlling administrative operations through supporting managers who possess technical expertise in their respective areas.
• Collaborate with the RHSA and Chief of Health Operations regarding complex personnel and operational issues, providing potential resolutions. Employ high level judgment, analysis and decision-making skills when delegating tasks and responsibilities to the multidisciplinary workforce. Provides program direction to support managers in various administrative areas for necessary mission accomplishment and accreditation standards.
• Participates in Emergency Response Group (ERG) and ensures compliance with Incident Responders Group (IRG) and Continuity of Operations Plan (COOP). Participates in performance improvement activities and functions.

Government Technical Monitor

• Serves as Government Technical Monitor for HOU medical records technician (MRT).
• Serves as HOU HQ liaison/representative for invoice verification for language services contract(s).
• Reviews all invoices and vouchers for accuracy in a timely manner in accordance with the Prompt Payment Act. Identifies and addresses discrepancies prior to validation.
• Collaborate with the headquarters contracting officer representative (COR) to ensure compliance with Federal Acquisition Regulations (FAR) policy for purchasing and procurement, and appropriate implementations of all contracts to include any technical or contractual difficulties encountered during vendor performance.

Accreditation/Policy

• Review and update policies and procedures established by IHSC to include staffing, training, records management, clinical services, nursing services, behavioral health services, pharmacy services, dental services, medical records, and administration; quality assurance programs, safety and security standards, public health, environmental control standards, as indicated by IHSC Office of Policy guidelines.
• Contributes to policies, and preparing recommendations for executive leadership, for the healthcare delivery system by coordinating with IHSC Office of Policy (IOP).
• Monitor compliance of all required elements within DHS/ICE/IHSC policies, regulations, and the rules of all associated accrediting bodies (ACA, NCCHC, PBNDS) by monitoring operations and initiating changes where required.
• Supporting the field in the development of LOPs by identifying which LOPs are needed based on policies and accreditation standards and ensuring consistency across IHSC facilities.

Monitoring and Reporting Requirements

• Monitors and directs all required programs, documentation, reports, and mission related data in accordance with established timelines, policy, and accreditation standards.
• Monitors incidents, sentinel events and potential litigation situations, providing documentation of corrective actions accordingly, to include reporting to IHSC leadership.
• Ensure all required meetings are held and documented in compliance with established policies and accreditation standards.
• Evaluates impact of health care delivery through monitoring of current organizational structures, management systems, and administrative functions.

Taskings

• Serves as POC and liaison for Taskings.
• Provide education and training to facility personnel on IHSC tasking process.
• Reviews and evaluate final response/supporting documentation for accuracy and completeness.
• Manages Tasking timelines and expectations.

Resource Management

• Effectively communicates resource, equipment, space, personnel, and funding needs to the proper agency authorities with all required supporting documentation.
• Maintains continuity of contracted services to ensure daily medical facility operations
• Serves as liaison with RMU assets to address contracting issues related to services and staffing contracts.

Administrative

• Travel required up to 30% as directed by the Unit Chief of Health Operations.
• Serves as SME, providing consultation and support to IHSC HQ with time-sensitive data and information requests
• Providing consultative supervisory assistance/guidance supporting personnel related matters
• Serving as the liaison between ICE and custody to address concerns impacting the facility from a national level.
• Strategically addresses changes in operational tempo and requirements, communicating with and directing all stakeholders towards compliance.
• Assist with formulation and update of HOU Business Plan, Strategic Action Plan, Accomplishments, Info Paper, Sit Reps, Executive Dashboard review

Requirements

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Conditions of employment

• You must be a U.S. citizen to apply for this position.
• You must successfully pass a background investigation.
• You must successfully pass a drug screen.
• Males born after 12/31/59 must certify registration with Selective Service.
• Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
• Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC.
• ASSIGNMENT PAY AGREEMENT: You must not have a current Assignment Pay Agreement. However, if you have a current Assignment Pay Agreement, it must be fulfilled within 90 days of your application submission.
• Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.
• PHS officers must participate in IHSC TDY On-Call Schedule (ITOS.) ITOS is either an entire month or two 16-day periods a year where, depending on the needs of the agency, the officer is required to be available to serve.

Qualifications

PHYSICAL DEMANDS:

• Ability to walk unaided, jog/fast walk up to ¼ mile, and lift objects over 30 pounds.
• Perform CPR/emergency care standing or kneeling.
• Assist sick, injured, or aging detainees or staff in emergency situations.
• Work in stressful and austere environments without physical limitations.

Education

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Masterss degree in healthcare administration or related health field of study preferred.
• Must have five years leadership experience, five years management of programs and services experience, and five years management of personnel experience as a uniformed service officer.
• If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain status. This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within the agency.
• Must be able to attain and maintain DHS Secret Clearance, Obtains level II Contracting Officer Representative (COR) Certification within 12 months of hire, CPR/BLS certification.
• Correctional Health experience required; detention experience preferred.
• Flexibility and ability to adapt to sudden changes in schedules and work-related requirements
• Knowledge of issues confronting the health care delivery system, including specific problems and concerns of special population groups.
• Strong decision-making, analytical, and problem-solving skills.
• Ability to respond 24/7 to staff for consultation.
• High degree of independence, initiative, and follow-through on a wide range of sensitive, complex, and programming issues.

Additional information

This position is located within the Department of Homeland Security (DHS), Immigration and

Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service

Corps (IHSC), Office of Deputy Assistant Director of Health Systems Support (DAD-HSS),

Health Operations Unit (HOU). The HOU Deputy Chief will report directly to the Chief of

Health Operations. This is a supervisory program management officer position.

The incumbents primary duty will be to provide administrative support to HOU as assigned. The

incumbent will work with the IHSC Chief of HOU to complete special projects to ensure

compliance and improve health operations within IHSC and serve as representative/alternate in

various workgroups/committees to advance the mission. Incumbent may also provide program

support with IHSC Special Missions to include serving as Officer in Charge (OIC) for newly

established or temporary medical operations.

IHSC provides direct care daily to approximately 15,300 detainees housed at 17 designated

facilities throughout the nation. The health care provided includes medical, dental, and mental

health care, and public health services. IHSC provides medical case management and oversight

for an additional 22,600 detainees housed at approximately 112 non-IHSC staffed detention

facilities daily across the country. In addition, IHSC oversees financial authorization and

payment for off-site specialty and emergency care services for detainees in ICE custody. The ICE

detainee population is approximately 34,000 detainees daily, with an average length of stay of

approximately 30 days, surpassing 400,000 detainees annually. IHSC provides medical support

during ICE enforcement operations in the air, on the ground and at sea.

SUPERVISORY CONTROLS:

Incumbent reports to the IHSC Chief of HOU. Second line supervisor and rating official is IHSC Deputy Assistant Director of Health Systems Support (DAD-HSS). Assignments are usually of a long-term, recurring or broadly defined nature. Officer plans, and organizes own work, determines sequence of assignments, selects, and develops methods and seeks assistance from experts only rarely. Work is reviewed for attainment of objectives. The officer keeps the supervisor informed of the status on projects and consults with him/her on any significant problems encountered.

Expand Hide additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authoritys discretion. You will be notified of selection or non-selection.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents

Required Documents

Help

To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes:

U. S. Public Health Service Officers

• Cover Letter/Letter of Interest.

• Degrees. (Place under "Diploma/GED")

• Professional license. (If applicable)

• Additional professional certificates. (If applicable)

• Three professional references. (i.e., name, title and contact information)

• Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV")

• You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.

• A copy of your Certificate of Investigation (located in your eOPF).

• *Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")

• For current IHSC PHS officers, IHSC Recruiting requires applicants to provide a copy of your current Service Remaining Requirements Agreement.

• Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.

The complete initial Application must be submitted by 11:59 PM (EST) on 11/05/2026.

PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.

To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.

Agency contact information

IHSC Recruiting

Email IHSCrecruiting@ice.dhs.gov Address ERO-DRO-IHSC Public Health Service

500 12th Street SW

Washington, DC 20536

US

Next steps

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes:

U. S. Public Health Service Officers

• Cover Letter/Letter of Interest.

• Degrees. (Place under "Diploma/GED")

• Professional license. (If applicable)

• Additional professional certificates. (If applicable)

• Three professional references. (i.e., name, title and contact information)

• Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV")

• You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.

• A copy of your Certificate of Investigation (located in your eOPF).

• *Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")

• For current IHSC PHS officers, IHSC Recruiting requires applicants to provide a copy of your current Service Remaining Requirements Agreement.

• Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.

The complete initial Application must be submitted by 11:59 PM (EST) on 11/05/2026.

PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.

To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.

Expand Hide how to apply

Agency contact information

IHSC Recruiting

Email IHSCrecruiting@ice.dhs.gov Address ERO-DRO-IHSC Public Health Service

500 12th Street SW

Washington, DC 20536

US

Next steps

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.

Expand Hide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Immigration and Customs Enforcement

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws, safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a comprehensive workforce spanning hundreds of occupations. Make an impact; join DHS.

The mission of U.S. Immigration and Customs Enforcement (ICE) is to protect America from the cross-border crime and illegal immigration that threaten national security and public safety. ICE focuses on smart immigration enforcement, preventing terrorism, and combating the illegal movement of people and goods. ICE is the principal investigative arm of DHS and the second largest investigative agency in the federal government. Created in 2003, through a merger of the investigative and interior enforcement elements of the U.S. Customs Service and the Immigration and Naturalization Service, ICE has more than 20,000 employees in more than 400 offices in the United States and around the world. ICE is a key component of the DHS layered approach to protecting our nation from a wide range of threats. For additional information about ICE and career opportunities, please visit www.ice.gov.

Agency contact information

IHSC Recruiting

Email IHSCrecruiting@ice.dhs.gov Address ERO-DRO-IHSC Public Health Service

500 12th Street SW

Washington, DC 20536

US

Visit our careers page

Learn more about what its like to work at Immigration and Customs Enforcement, what the agency does, and about the types of careers this agency offers.

https://www.ice.gov/detain/ice-health-service-corps

Summary

The incumbents primary duty will be to provide administrative support to HOU as assigned. The incumbent will work with the IHSC Chief of HOU to complete special projects to ensure compliance and improve health operations within IHSC and serve as representative/alternate in various workgroups/committees to advance the mission.

This position is only open to current USPHS officers.

USPHS Call to Active Duty (CAD) candidates are not eligible for this position.

Learn more about this agency

Overview

Help

Accepting applications

Location

1 vacancy in the following location:

Location Negotiable After Selection

No matching locations found.

Work site options

Telework eligible Yes-Situational telework may be available, based on the needs of the agency. Remote job No Relocation expenses reimbursed Yes-Please note that upon selection, the candidate must live within 50 miles of an IHSC Field Office. Salary $1 - $150,000 per year

Please note that the salary is dependent on the officers rank, years in service, and location of duty station.

Pay scale & grade

CC 6

Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required 25% or less - You may be expected to travel for this position.

Appointment type Permanent

Occupations and job series

• 0340 Program Management

Supervisory status Yes Federal service type This job is in the Excepted Service Represented by a union No

Drug test Yes Security clearance Other Position sensitivity and risk Critical-Sensitive (CS)/High Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

• Credentialing
• Suitability/Fitness

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number IHSC-HOU-DC-O6-S-2027 Control number 887342700

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