Desk Nurse (Medical Assistant) – Dermatology
Lockhart Matter Dermatology and Mohs
Plano | Prosper | McKinney
Competitive Pay | Full-Time | In-Office (Not Remote)
Lockhart Matter Dermatology is seeking a highly capable Desk Nurse (Medical Assistant) to serve as a key point of contact for our patients and providers. This role is critical to maintaining smooth clinic operations and delivering an exceptional patient experience.
We are looking for a strong, confident, and tech-savvy candidate who can manage high call volume, handle complex patient interactions, and support clinical needs when necessary.
Manage and triage all incoming patient calls, including high-volume and complex/difficult situations
Provide accurate information, guidance, and follow-up to patients
Communicate effectively with providers regarding patient concerns
Perform suture removals of all types
Assist with clinical tasks and fill in on the floor as needed
Document patient interactions accurately in EMR
Maintain professionalism and composure in a fast-paced environment
Dermatology experience required
Medical Assistant certification/experience required
Excellent time management skills with the ability to prioritize and stay organized in a high-volume setting
Strong multitasking and organizational abilities
Comfortable handling difficult patient conversations with professionalism
Technologically proficient (ModMed/EMA EMR, Klara systems, phone systems, multitasking across platforms)
Team-oriented with a positive, solution-focused mindset
Reliable and adaptable in a dynamic clinic setting
In-office position (not remote)
Fast-paced, high-volume dermatology and Mohs practice that is growing
Collaborative and supportive team culture
Medical, dental, vision, and supplemental insurance
401(k)
3 weeks paid time off (PTO)
7 paid holidays
If you are organized, efficient, and thrive in a fast-paced dermatology environment, we want to hear from you. Apply today!
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