Design Analyst

Pinnacle Technical Resources

Hutto,, Texas

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JOB DETAILS

SALARY

$22–$25 Per Hour

JOB TYPE

Contractor

SKILLS

Analysis Skills, Communication Skills, Cross-Functional, Customer Support/Service, Data Analysis, Establish Priorities, IBM Maximo Asset Management, Interpersonal Skills, Lean Six Sigma, Long-Term Profit, Microsoft Access Database, Microsoft Excel, Microsoft PowerPoint, Microsoft Product Family, Microsoft SharePoint, Microsoft Word, Multitasking, Operational Communications, Oracle, Organizational Skills, Performance Management, Presentation/Verbal Skills, Process Improvement, Project Tracking, Project/Program Management, Strategic Planning, Team Lead/Manager, Time Management, Writing Skills

LOCATION

Hutto,, Texas

POSTED

2 days ago

Design Analyst
Contract: 6 months with possibility of extending
Onsite: Hutto Tx
Pay Range: $22.00-$25.00 hourly

Job Description:

Supports the development of strategies that lead to the long-term viability and profitability of the design and project management work group through enhanced process improvement practices.
Supports cross-functional initiatives and/or teams to maximize the efficiency of programs and processes end-to-end.
Will need to manage projects as assigned, which could include simultaneous demands for needed data and analysis.
Workload will need to be prioritized to ensure that assignments are completed in a timely manner.

Top Skill Sets:

Good customer service skills (on the phone with customers, having tough conversations often each day)
External customers and internal business units
Quick learners with solid computers (Microsoft tools and proprietary systems)
Open to certain call representative candidates who are strong in reporting, can handle themselves in high-volume and high-stress conversations, and able to do repetitive work

Experience Requirements:

1 to 2 years of successful performance in a Performance Management or Data Analysis role, utilizing process improvement methodology
Proven customer service and communication skills
Proven team-building and organizational skills
Lean Six Sigma training (Preferred)

Skill Requirements:

Interpersonal skills and ability to translate complex issues into clear and concise concepts through verbal and written communication and presentation abilities
Ability to possess a working knowledge of Client’s operating environment, specifically in regard to the surrounding work group
Beginner to intermediate application skills in SharePoint, Microsoft Word, Excel, Access and PowerPoint is desired
Ability to learn internal Client computer programs, used for work scheduling and reporting, dispatching, and completing tickets, etc.

Example of Job Duties includes:

Investigate and complete all MobileTC/WaAM tickets for respective area and direct calls, emails, etc. to appropriate designer, if needed
Communicate with operations on reject orders if clarification is needed
Send customers load sheets & receive load sheets
Review load sheet for accuracy and send back to customer, if not filled out completely
Set up project in Oracle Maximo
Assign load sheet to Project Manager based on workload and area
Create job packet for Project Manager (print out sketch of work area in Oracle Maximo)
Track load sheet assignments and dates (possibly Excel spreadsheet and/or SharePoint)
Track project statuses
Provide workload data to Supervisor upon request
Main workflow source: Service orders/ MobileTC tickets, office walk ins, emails, phone calls, and WaAM tools

Duration: 6 months with possible extension
Location: Hutto TX, 78634
Work Schedule: 8:00 am to 5:00 pm (Onsite Only)

Pay Range: $22.00- $25.00

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

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About the Company

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