Design Analyst Contract: 6 months with possibility of extending Onsite: Hutto Tx Pay Range: $22.00-$25.00 hourly
Job Description:
Supports the development of strategies that lead to the long-term viability and profitability of the design and project management work group through enhanced process improvement practices.
Supports cross-functional initiatives and/or teams to maximize the efficiency of programs and processes end-to-end.
Will need to manage projects as assigned, which could include simultaneous demands for needed data and analysis.
Workload will need to be prioritized to ensure that assignments are completed in a timely manner.
Top Skill Sets:
Good customer service skills (on the phone with customers, having tough conversations often each day)
External customers and internal business units
Quick learners with solid computers (Microsoft tools and proprietary systems)
Open to certain call representative candidates who are strong in reporting, can handle themselves in high-volume and high-stress conversations, and able to do repetitive work
Experience Requirements:
1 to 2 years of successful performance in a Performance Management or Data Analysis role, utilizing process improvement methodology
Proven customer service and communication skills
Proven team-building and organizational skills
Lean Six Sigma training (Preferred)
Skill Requirements:
Interpersonal skills and ability to translate complex issues into clear and concise concepts through verbal and written communication and presentation abilities
Ability to possess a working knowledge of Client’s operating environment, specifically in regard to the surrounding work group
Beginner to intermediate application skills in SharePoint, Microsoft Word, Excel, Access and PowerPoint is desired
Ability to learn internal Client computer programs, used for work scheduling and reporting, dispatching, and completing tickets, etc.
Example of Job Duties includes:
Investigate and complete all MobileTC/WaAM tickets for respective area and direct calls, emails, etc. to appropriate designer, if needed
Communicate with operations on reject orders if clarification is needed
Send customers load sheets & receive load sheets
Review load sheet for accuracy and send back to customer, if not filled out completely
Set up project in Oracle Maximo
Assign load sheet to Project Manager based on workload and area
Create job packet for Project Manager (print out sketch of work area in Oracle Maximo)
Main workflow source: Service orders/ MobileTC tickets, office walk ins, emails, phone calls, and WaAM tools
Duration: 6 months with possible extension
Location: Hutto TX, 78634
Work Schedule: 8:00 am to 5:00 pm (Onsite Only)
Pay Range: $22.00- $25.00
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
#LI-SM4
Numbers & Facts
Location
Hutto, TX
Salary
$22–$25 Per Hour
Skills
Analysis Skillsunmatched
Communication Skillsunmatched
Cross-Functionalunmatched
Customer Support/Serviceunmatched
Data Analysisunmatched
Establish Prioritiesunmatched
IBM Maximo Asset Managementunmatched
Interpersonal Skillsunmatched
Lean Six Sigmaunmatched
Long-Term Profitunmatched
Microsoft Access Databaseunmatched
Microsoft Excelunmatched
Microsoft PowerPointunmatched
Microsoft Product Familyunmatched
Microsoft SharePointunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Operational Communicationsunmatched
Oracleunmatched
Organizational Skillsunmatched
Performance Managementunmatched
Presentation/Verbal Skillsunmatched
Process Improvementunmatched
Project Trackingunmatched
Project/Program Managementunmatched
Strategic Planningunmatched
Team Lead/Managerunmatched
Time Managementunmatched
Writing Skillsunmatched
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