Job Description
Design/Production - Senior Manager, MLR Evolution
Job Number: 26-01493
Job Number: 26-01493
Be part of a company that delivers life-changing healthcare solutions. ECLARO is looking for a Design/Production - Senior Manager, MLR Evolution for our client in Lawrence Township, NJ.
ECLARO’s client is a leader in the Biopharmaceutical Industry, providing quality, innovative, and affordable medicines that make a difference in the lives of patients all over the world. If you’re up to the challenge, then take a chance at this rewarding opportunity!
Position Overview:
- The MLR Optimization & Enablement contractor will provide day-to-day support to the MLR Transformation program, partnering closely with the AD, MLR Transformation Excellence to advance optimization, change management, operationalization, and broader MLR Transformation initiatives.
- This role focuses on the hands-on, day-to-day execution work that keeps the MLR Transformation program moving - supporting workstream activities, maintaining documentation and trackers, coordinating logistics, and helping embed new processes across brands and markets.
- Working under the direction of the AD, MLR Transformation Excellence, this individual will help translate program priorities into completed tasks and deliverables, ensuring the transformation team has the day-to-day support needed to execute efficiently across multiple workstreams.
- Reporting Relationship.
- This role reports to the AD, MLR Transformation Excellence.
Responsibilities:
- Program Optimization Support:
- Provide day-to-day support to the MLR Transformation program in advancing MLR optimization initiatives
- Assist in identifying process inefficiencies and execution gaps across MLR workstreams
- Support the development of optimization recommendations, working sessions, and follow-up actions
- Help maintain documentation of current-state and future-state process improvements
- Operationalizing MLR Transformation Initiatives:
- Support the operationalization of new MLR processes, tools, and workflows into daily operations
- Help embed tiered/risk-based review models, workflow enhancements, and AI-enabled pre-MLR quality checks into standard practice
- Partner with brand and functional teams to troubleshoot day-to-day adoption issues
- Assist in updating standard operating procedures and job aids as processes evolve
- Change Management Support:
- Support execution of change management activities tied to MLR Transformation initiatives
- Help develop and distribute communications, training materials, and enablement content
- Assist in tracking stakeholder readiness and adoption across brands and functions
- Coordinate logistics for change management activities, including scheduling and materials preparation
- Program Coordination & Administrative Support:
- Maintain day-to-day tracking of tasks, milestones, risks, and dependencies across workstreams
- Schedule and help facilitate working sessions and stakeholder meetings, capturing notes, actions, and follow-ups
- Support preparation of program updates, status reports, and materials for transformation governance
- Assist in monitoring and compiling key performance indicators (e.g., cycle time, throughput, rework rates)
- Cross-Functional Support:
- Provide coordination support across stakeholders, including Marketing, Medical, Legal, Regulatory, IT, and agency partners
- Help ensure timely follow-through on action items and open issues across workstreams
- Support resolution of day-to-day, cross-functional questions and roadblocks, escalating as needed
Required Qualifications:
- Bachelor's degree in Marketing, Business, Life Sciences, or related field
- 5+ years of experience in pharmaceutical/biotech operations, MLR, content operations, or program/project support
- Working knowledge of MLR review processes and regulated content environments
- Strong organizational skills with the ability to manage multiple tasks and deadlines simultaneously
- Excellent written and verbal communication skills
- Ability to work independently while supporting a fast-paced transformation program
- Travel: Travel may be required on a limited basis to support program planning sessions, stakeholder meetings, and key transformation milestones.
Preferred Qualifications:
- Experience supporting enterprise transformation, change management, or process optimization initiatives
- Familiarity with Veeva Vault PromoMats and content lifecycle workflows
- Exposure to AI-enabled workflows or automation in regulated environments
- Experience with project tracking tools (e.g., Smartsheet, Jira) and developing status reports
- Prior experience in a contract or consulting capacity supporting large-scale programs
Pay Rate: $100.27-$106.34/Hour
If hired, you will enjoy the following ECLARO Benefits:
- 401k Retirement Savings Plan administered by Merrill Lynch
- Commuter Check Pretax Commuter Benefits
- Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
If interested, you may contact:
Paul Quibuyen
Christian.Quibuyen@eclaro.com
6466952942
Paul Quibuyen | LinkedIn
Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.
Numbers & Facts
| Location | Lawrence Township, NJ |
| Industry | Staffing/Employment Agencies |
| Salary | $100.27–$106.34 Per Hour |
| Company Size | 500 to 999 employees |
| Year Founded | 1999 |
| Website | http://www.eclaroit.com |
About Company
Eclaro is a Business and Technology Consulting Firm that connects top talent with opportunities nationwide. We have direct access to Hiring Managers from leading Fortune 1000 organizations in almost every industry segment, with particular expertise in:
• Technology and Business Consulting
• Financial Services and Insurance
• Pharmaceuticals and Life Sciences
• Consumer Products, Public Sector, and Utilities
Eclaro provides fully customizable, comprehensive talent acquisition and management of seasoned professionals through a number of business models, including:
• Consulting
• Professional Hiring
• Global Integrated Delivery™
• Managed Services
Eclaro recruits and manages a staff of highly skilled individuals in an array of specialized disciplines enabling our clients to leverage new opportunities, respond to increased and changing demands, and increase their profitability.
Eclaro’s Management Team averages over 25 years of experience in partnering with clients in technical, corporate operations and human capital solutions. We hold ISO 9001:2008 certification and have achieved SOC 2 Type 2 certification in Security, Availability and Confidentiality. Eclaro’s decades of expertise and collaborative practice have proven that The Right People are The Answer.
See ourPrivacy Noticefor information on pixel tracking.
Skills
- Administrative Skillsunmatched
- Artificial Intelligence (AI)unmatched
- Atlassian JIRAunmatched
- Automationunmatched
- Biologyunmatched
- Biotech and Pharmaceuticalunmatched
- Change Managementunmatched
- Communication Skillsunmatched
- Consultingunmatched
- Cross-Functionalunmatched
- Dental Insuranceunmatched
- Diversityunmatched
- Documentationunmatched
- Follow Throughunmatched
- Geneticsunmatched
- Healthcareunmatched
- Identify Issuesunmatched
- Legalunmatched
- Logisticsunmatched
- Logistics Managementunmatched
- Marketingunmatched
- Medical Productsunmatched
- Meeting Minutesunmatched
- Model Reviewunmatched
- Multitaskingunmatched
- Operationsunmatched
- Organizational Skillsunmatched
- Performance Metricsunmatched
- Presentation/Verbal Skillsunmatched
- Process Developmentunmatched
- Process Improvementunmatched
- Program Planningunmatched
- Project Trackingunmatched
- Project/Program Coordinationunmatched
- Regulationsunmatched
- Regulatory Complianceunmatched
- Reporting Skillsunmatched
- Riskunmatched
- Standard Operating Procedures (SOP)unmatched
- Status Reportsunmatched
- Time Managementunmatched
- Vision Planunmatched
- Willing to Travelunmatched
- Writing Skillsunmatched
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder