Artificial Intelligence (AI), Blueprints, Business Case, Business Processes, Business Support, Business Transformation, Change Management, Communication Skills, Consulting, Cross-Functional, Customer/Client Research, Ecosystems, Metrics, Multiplatform/Cross-Platform, Productivity Management, Project/Program Management, Return on Investment (ROI), Site Evaluation, Storytelling, Strategic Planning, Team Player, User Experience Design (UXD), User Interface Design, User Interface/Experience (UI/UX)
Job Title: Design Strategy Specialist
Location: Full Time / Fully Remote
About The Moore Group: The Moore Group, a recognized leader in strategic consulting, partners with Fortune 100 companies to provide expert support in communications, change management, project management and training. With over 29 years of experience, we help organizations achieve clarity, alignment, and engagement across their initiatives.
Join our team supporting TMG's long-term client, Pfizer.
The Moore Group is looking to hire a Design Strategy Specialist to develop strategy, value insights, and innovation across complex digital ecosystems. This role blends research, strategy, facilitation, and design to drive measurable user and business outcomes-ideal for someone with strong internal consulting experience who thrives in ambiguity.
Key Responsibilities:
- Lead end-to-end design strategy and value insights work-from discovery to future state
- Evaluate site-specific operational needs that led to standardized solution frameworks.
- Turn user research, metrics, and data into actionable insights that improve productivity, efficiency, and effectiveness
- Guide experience and process strategy, support business cases, and define value measurement
- Unify fragmented experiences across applications and platforms
- Translate strategy into tangible artifacts (journey maps, service blueprints, roadmaps)
- Facilitate stakeholder workshops and align cross-functional teams
- Deliver clear, executive-ready recommendations and presentations
Qualifications:
- Background in design strategy, service design, UX research, or interaction design
- Bachelor's degree in a related field.
- Proven ability to connect user insights to business value and UX ROI
- Internal consulting experience in large, complex organizations
- Experience influencing without authority and navigating enterprise environments
- Exposure to AI-enabled capabilities in business processes or platforms a plus
- Strong communication, facilitation, and storytelling skills
- Solid understanding of technology-enabled business transformation and system implementations.
- Degree in a related field preferred
Required Start Time: Due to national and international operations, a start time of 8 a.m. EST is required.
Why Join Us?
- Collaborative Environment: Work closely with a dynamic and talented team on high-impact projects.
- Remote Flexibility: This position is fully remote, offering flexibility and work-life balance.