Design Technologist, Devices & Services Experience Design

Amazon.com Inc

Seattle, WA

JOB DETAILS
SKILLS
Amazon Alexa, Communication Skills, Consumer Electronics, Cross-Functional, Customer Experience, Customer/Client Research, Emerging Technology, Industrial Design, Leadership, Machine Learning, Mobile Applications, Polishing, Problem Solving Skills, Product Design, Product Development, Product Documentation, Product Engineering, Product Lifecycle, Prototyping, Storytelling, Testing, User Documentation, User Experience Design (UXD), User Interface/Experience (UI/UX)
LOCATION
Seattle, WA
POSTED
30+ days ago

The Devices & Services Experience Design (DxD) team leads user experience and industrial design innovation across Amazon"s device portfolio, including Echo, Fire TV, Fire Tablets, Alexa.com, and related mobile apps. Our team works at the intersection of design, product and engineering, creating meaningful hardware and software experiences that enhance customer lives. We believe in storytelling and thinking holistically to craft the "why" behind everything we ship.

Working closely with business and technology partners, we use research, design, and prototyping to guide early product development, bring clarity to engineering goals, and develop a user-centric point of view. This is where you come in.

As a Design Technologist, you will play a crucial role in our Design Technology team. Your primary responsibility will be to create complex user interactions that support user research, executive reviews, and other artifacts that effectively communicate design ideas. You will frequently collaborate with product teams, leveraging your technical expertise to solve design challenges. This often involves building functional prototypes at varying levels of fidelity to validate or invalidate the viability of concepts. Ultimately, your goal will be to create technical solutions that delight our customers.

Are you a passionate tinkerer who loves consumer electronics? A digital craftsperson excited to transform concepts into working code? Ready to make an impact on millions of customers? If so, we want to hear from you.

Key job responsibilities

  • Build high-quality, functional prototypes that convey, prove, and advance the vision of future products
  • Collaborate with design leadership and key stakeholders throughout the product lifecycle
  • Work alongside designers, PMs, engineers, and other experts to drive concepts from idea to implementation
  • Routinely take part in design reviews with UX Designers and regularly present your work to the team

A day in the life

As a Design Technologist working on the next generations of device user experiences, no two days are the same. You might start by reviewing a prototype showcasing a upcoming Alexa interaction, then dive into creative coding. After discussing technical feasibility with engineers, you shift to polishing visuals and motion for an executive review. Throughout, you problem-solve, push boundaries, and collaborate cross-functionally to invent the future of consumer electronics. It"s a fast-paced, innovative environment where your deep technical skills and maker mindset are crucial to delivering transformative experiences for millions of customers.

About the team

Our team of design technologists work across multiple product lines, including Echo Show, Fire Tablet, Fire TV, and future Amazon devices. By staying at the forefront of emerging technologies, we are constantly exploring new ways to push the boundaries of what"s possible. Whether it"s integrating the latest machine learning capabilities or innovating on novel interaction models, our team thrives on the challenge of turning ambitious concepts into functional prototypes. We work closely with engineering to enable the best customer experiences, iterating on our designs based on user feedback and testing.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles