Designated General Manager

As our Designated General Manager, you will be the driving force behind our daily operations, cultivating a high-energy environment where exceptional guest experiences and seamless teamwork thrive. You will lead with passion, championing both front-of-house hospitality and back-of-house operational excellence to maximize profitability and elevate our brand.

Key Leadership Responsibilities

• Team Building and Coaching: Recruit, hire, and mentor a passionate hospitality team, fostering a service culture and developing a high-performance team.
• Financial Management: Oversee the financial performance of the business unit through effective scheduling, inventory control, and cost control measures.  Driving and supporting sales initiatives and profitability.
• Guest Hospitality: Actively engaging with guests and handling guest reactions and expectations with tact and professionalism.
• Quality Control: Inspire a culture of excellence in food preparation, strict food safety, and optimal sanitation standards.
• Culture & Accountability: Foster a positive work culture while fair-mindedly upholding restaurant policies and performance standards.

Required Skills

• Dynamic Leadership: Proven ability to lead, inspire a team, and keep cool under high-volume pressure.
• Exceptional Communication: Stellar interpersonal skills rooted in empathy, customer service, and team engagement.
• Operational Agility: Master-level organization and time management to navigate shifting floor priorities fluidly.
• Experience: Proven track record in restaurant environments, with previous leadership or supervisory experience preferred.
• Technical Skills: Comfortable managing administrative tasks using a variety of technical systems.

What we offer:

• Daytime hours and 5-day work week
• Competitive pay
• Comprehensive benefit options including 401K with up to 4% employer match
• Bonus eligibility – High performing manager are eligible to participate in a bonus program with 50% profit sharing without any upfront investment
• Career Development opportunities
• Paid Time Off – eligible for 2 weeks of PTO as of the first year of employment

EEO Employer

Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one.
This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile. –

Job Type