Designer

We are seeking a Designer to manage utility service design projects from initiation through completion and billing. This role serves as a key liaison between customers, field personnel, and internal stakeholders to ensure projects are accurately designed, scheduled, executed, and invoiced.

The ideal candidate is highly organized, customer-focused, and capable of managing multiple concurrent projects in a fast-paced environment. This is an excellent opportunity for individuals interested in utility infrastructure, construction coordination, and technical project support.

Key Responsibilities

• Manage utility service design projects throughout the project lifecycle
• Review customer requests and project notifications within company systems
• Communicate directly with customers to gather project requirements and provide updates
• Complete utility design work using GIS mapping tools and related software
• Create and maintain work orders within SAP or similar enterprise systems
• Coordinate project scheduling with work coordinators and field crews
• Provide support and resolve questions during field execution activities
• Review completed work and verify project deliverables
• Calculate billable project costs and generate customer invoices
• Respond to billing inquiries and customer questions
• Track and manage multiple projects while maintaining accurate documentation

Required Qualifications

• Strong computer skills and proficiency with business software applications
• Excellent communication and customer service skills
• Strong organizational and time-management abilities
• Ability to manage multiple tasks and projects simultaneously
• Proven problem-solving skills
• Ability to collaborate effectively with internal teams and external customers

Preferred Qualifications

• Utility industry experience
• Exposure to GIS systems, including Smallworld GIS
• SAP experience
• Familiarity with AutoCAD or similar design software
• Construction, infrastructure, or project coordination experience
• Experience supporting utility, engineering, or field operations projects