Desk Adjuster

iMPact Business Group

Orlando, FL

JOB DETAILS
LOCATION
Orlando, FL
POSTED
30+ days ago
Desk Adjuster-Residential P&C
Location: Orlando, FL | Full-Time
M-F 830a-530p. PERM Onsite
Our client is seeking a customer-focused and detail-driven Desk Adjuster to manage property claims from initial investigation through resolution. This role is well-suited for a claims professional who excels at balancing analytical decision-making with strong communication and negotiation skills. You'll play a vital role in delivering fair, timely claim outcomes while ensuring compliance with policy guidelines and regulatory standards.
Key Responsibilities
  • Investigate, evaluate, negotiate, and resolve residential and commercial property claims of low to moderate complexity
  • Determine coverage, liability, and exposure by analyzing policy terms, conditions, exclusions, and endorsements
  • Establish accurate reserves for claims and related expenses
  • Communicate clearly with policyholders, agents, and third parties via phone and written correspondence
  • Evaluate damages using estimates, appraisals, and replacement cost calculations
  • Negotiate and finalize settlements within assigned authority limits
  • Utilize cost containment strategies to manage claim expenses effectively
  • Maintain detailed and timely claim documentation in compliance with internal procedures and state regulations
  • Draft denial letters, Reservation of Rights letters, and other claim-related correspondence
  • Identify claims requiring field inspections and coordinate referrals as needed
  • Detect potential fraud indicators and refer cases to the Special Investigations Unit (SIU)
  • Recognize subrogation opportunities and refer applicable claims appropriately
  • Collaborate with legal counsel on litigated claims and follow established litigation strategies
  • Deliver excellent customer service and maintain a customer-first approach throughout the claims process

About the Company

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iMPact Business Group

Working with iMPact

 

Here at iMPact we have helped connect candidates to opportunities available in Information Technology, Accounting/Finance, Engineering, and Business Process/Administration. We have full-time, part-time and contract positions available in Michigan, Florida as well as nationwide.

 

Our headquarters is located in Grand Rapids, MI and we also have an office in Tampa, FL. When you’re working with us, one of our experienced recruiters will connect you with matching opportunities and they will be there every step of the way to help you through the application, interviewing and onboarding process to ensure success.

 

To connect with one of our recruiters, submit your application for one of our open positions, or visit our website www.impactbusinessgroup.com to submit your resume for general consideration. We look forward to hearing from you!

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2004
WEBSITE
https://impactbusinessgroup.com