Desk Clerk - Burbank Blvd Senior (swing shift)

At Mercy, you can build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do-from empowering residents to supporting your personal and professional growth. Together, we're transforming lives through affordable housing and inclusive communities.

The Desk Clerk will support residents at Burbank Blvd Senior Housing, provide customer service and security for the residents and property, and communicate with the proper authorities and Property team.

We encourage candidates with lived experience to apply. This is an on-site position.

Schedule: Sunday - Thursday 4pm-12am.

Pay: $20.00-$22.00/hour

Benefits:

• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Years Holiday
• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Paid Volunteer Time
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Minimum Requirements: High school diploma or equivalent / General office experience.

Knowledge and Skills:

• Work with diverse and vulnerable populations who have experienced homelessness.
• Answer telephone and greet residents and guests clearly.
• Treat a variety of people with respect and compassion.
• Maintain confidentiality.
• Decide when an incident is an emergency and take appropriate action.
• Write messages in a legible fashion.
• This is a brief description summarizing the abilities and skills needed for the position. Pursuant to the Los Angeles Fair Chance Act, we will consider for employment qualified applicants with arrest and conviction records.