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Desk Clerk
Department of the Air Force
Pacific Air Forces
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Summary
About the position: This position is Non-appropriated Fund (NAF) and is located at the Youth Center on Kadena Air Base, Okinawa, Japan.
Learn more about this agency
Summary
About the position: This position is Non-appropriated Fund (NAF) and is located at the Youth Center on Kadena Air Base, Okinawa, Japan.
Learn more about this agency
Overview
Help
Accepting applications
Posted today · Apply by 07/02/26
Due by 11:59 p.m. ET on July 2, 2026
Location
Few vacancies in the following location:
Kadena Air Base Okinawa, Japan
No matching locations found.
Work site options
Telework eligible No Remote job No Relocation expenses reimbursed No Salary $16.80 - $16.80 per hour Pay scale & grade
NF 2
Promotion potential None
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Intermittent Travel Required Not required
Appointment type Permanent
Occupations and job series
Supervisory status No Federal service type This job is in the Competitive Service Represented by a union No
Drug test No Security clearance Not Required Position sensitivity and risk Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number 26-8TFSYYY396552 Control number 873562700
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
Please see the "Who May Apply" section under the Qualifications section.
Duties
Help
This position provides key administrative support to the Child and Youth Program, serving as the initial point of contact for visitors. Responsibilities include utilizing the CYPBMS for financial management, data collection, and reporting, along with general administrative duties like correspondence, record keeping, and supply management. Strong customer service skills and the ability to maintain accurate information are essential. Reports directly to the Director or Assistant Director in the absence of the Director.
Receives children, youth, parents, and other visitors in a courteous manner. Answers the main telephone, ascertains the nature of the call, and directs the caller to appropriate staff, takes a message, or personally provides desired information. Utilizes the Child and Youth Program Business Modernization System (CYPBMS) to manage funds, collect and maintain statistical data for planning and reporting purposes IAW higher headquarters and statutory requirements, compute and record individual transactions, and enter data for regulatory compliance and statistical reporting. Provides administrative support including preparing correspondence, memorandums, briefings, daily activity reports, and personnel travel orders. Uses office automation equipment and word processing software. Refers to agency regulations and standard office reference materials to ensure proper format, grammatical accuracy, and correct spelling. Maintains records, files, and suspense systems IAW regulatory requirements and disposition schedules. Prepares invoices and supply/equipment requests. Uses e-mail to send and retrieve messages. Understands and articulates policies relating to patron fees, waiting lists, and program events, and registers patrons appropriately. Works cooperatively with Resource and Referral to track program vacancies and occupancy rates. Ensures risk management procedures (i.e., abuse prevention, identification, and reporting procedures; accident prevention, etc.) are followed. Monitors and orders supplies and resources. Assists in facility key control. Maintains time and attendance cards.
If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12990043
Requirements
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Conditions of employment
Qualifications
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicants eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 07/02/2026
The Area of Consideration for this vacancy announcement is US Citizens and legal US residents in Okinawa, Japan. Legal US residents must possess a social security number and be citizens of a NATO country. Must be able to provide documentation proving residence status overseas.
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Must be at least 18 years of age, hold a high school diploma (or equivalent), Must be able to communicate effectively in English, both verbally and in writing, and possess strong interpersonal communication skills dealing with the public. Must have experience in responsible clerical or office work in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position. Must have experience in using Microsoft Office Suite (Outlook, Excel, Word, and PowerPoint). Proficiency in typing skills is required. Experience which has demonstrated arithmetic aptitude and ability, accuracy and attention to detail; progressively responsible experience in the receipt, disbursement, examination, deposit, custody, or other processing of cash and cash items. Knowledge of Child and Youth Program Business Modernization System (CYPBMS) or equivalent database system is desirable.
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.
Additional information
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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Review our benefits
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.
Benefits
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Review our benefits
Required documents
Required Documents
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The documents you are required to submit vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employee, etc.). The below documents are required and must be submitted with your application:
Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
NOTE: Documents submitted as part of the application package to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another persons personal information before you submit your application. You may be asked to provide an in-sanitized version of the documents if you are selected to confirm your eligibility.
How to Apply
Help
To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 07/02/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account or your application will be incomplete.
It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant .
To verify or check the status of your application, log into your USAJobs account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date of your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/ .
Agency contact information
Kadena NAF HR Office
Email 18fss.naf.hro@us.af.mil Address Kadena Child and Youth Services Flight
18 FSS/FSN
OPC 80 BOX 5205
APO AP, AP 96368-5135
US
Next steps
If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
The documents you are required to submit vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employee, etc.). The below documents are required and must be submitted with your application:
Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
NOTE: Documents submitted as part of the application package to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another persons personal information before you submit your application. You may be asked to provide an in-sanitized version of the documents if you are selected to confirm your eligibility.
How to Apply
Help
To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 07/02/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account or your application will be incomplete.
It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant .
To verify or check the status of your application, log into your USAJobs account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date of your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/ .
Expand Hide how to apply
Agency contact information
Kadena NAF HR Office
Email 18fss.naf.hro@us.af.mil Address Kadena Child and Youth Services Flight
18 FSS/FSN
OPC 80 BOX 5205
APO AP, AP 96368-5135
US
Next steps
If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.
Expand Hide next steps
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Pacific Air Forces
Thank you for considering employment with Air Force Services Non-Appropriated Funds (NAF). Kadena Air Base is the hub of airpower in the Pacific, and home to the 18th Wing and a variety of associate units. Together they form "Team Kadena" -- a world-class combat team ready to fight and win from the Keystone of the Pacific. Nearly 18,000 Americans and more than 4,000 Japanese employees and contractors make up Team Kadena. The bases estimated economic impact upon Okinawas economy is more than $700 million annually.
Agency contact information
Kadena NAF HR Office
Email 18fss.naf.hro@us.af.mil Address Kadena Child and Youth Services Flight
18 FSS/FSN
OPC 80 BOX 5205
APO AP, AP 96368-5135
US
Visit our careers page
Learn more about what its like to work at Pacific Air Forces, what the agency does, and about the types of careers this agency offers.
Summary
About the position: This position is Non-appropriated Fund (NAF) and is located at the Youth Center on Kadena Air Base, Okinawa, Japan.
Learn more about this agency
Overview
Help
Accepting applications
Posted today · Apply by 07/02/26
Due by 11:59 p.m. ET on July 2, 2026
Location
Few vacancies in the following location:
Kadena Air Base Okinawa, Japan
No matching locations found.
Work site options
Telework eligible No Remote job No Relocation expenses reimbursed No Salary $16.80 - $16.80 per hour Pay scale & grade
NF 2
Promotion potential None
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Intermittent Travel Required Not required
Appointment type Permanent
Occupations and job series
Supervisory status No Federal service type This job is in the Competitive Service Represented by a union No
Drug test No Security clearance Not Required Position sensitivity and risk Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number 26-8TFSYYY396552 Control number 873562700
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