Desk Clerk - West Capitol (Graveyard Shift)

At Mercy, you can build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do-from empowering residents to supporting your personal and professional growth. Together, we're transforming lives through affordable housing and inclusive communities.

The Desk Clerk has various responsibilities, providing customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team.

We encourage candidates with lived experience to apply. This is an on-site position.

Schedule: Wednesday-Sunday, 12am-8am

Pay: $20.00-$22.00/hour

Benefits:

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Years Holiday
• Paid Volunteer Time
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Minimum Requirements: High school diploma or equivalent / General office experience.

Knowledge and Skills:

• Work with diverse and vulnerable populations who have experienced homelessness.
• Answer telephone and greet residents and guests clearly.
• Treat a variety of people with respect and compassion.
• Maintain confidentiality.
• Decide when an incident is an emergency and take appropriate action.
• Write messages in a legible fashion.
• This is a brief description summarizing the abilities and skills needed for the position.