Desk Manager

Posting Details

Business Title: Desk Manager Posting Category: Administrative Support/Clerical Salary Grade: 30 Salary Plan: Classified - CWA Hiring Range: Pay Rate Department: Residence Life Position Location: Main Campus FTE: 1.0

Job Summary Oversees internal office coordination and administrative support by serving as the first point of contact in the office. Manages scheduling and event coordination for staff and leadership. Processes invoices, purchase orders, reimbursement, and expense reports while assisting with budget monitoring and financial tracking. Assistant with project and program support on administrative tasks. Assists with new employee onboarding. Performs other functionally related duties as assigned.

Minimum Qualifications

• High school diploma, GED, or state recognized equivalent.
• Three (3) years of customer service work experience in an office environment.
• Experience with budgeting and financial tracking.

Preferred Qualifications

• Associate degree, preferably in business administration or related field.
• Experience working in higher education.
• Experience with a purchasing tracking system.

Knowledge, Skills, and Abilities (KSAs)

• Effective written and verbal communication skills, organizational skills, and decision-making abilities.
• Excellent interpersonal skills and have a "Customer Focus" attitude and delivery.
• Ability to effectively engage with team members when issues arise to ensure appropriate communication and develop effective resolution plans.
• Ability to meet deadlines and tackle emergencies and difficult situations.
• Ability to multi-task in fast-paced environment.
• Ability to maintain budget and billing records.
• Skilled at designing or setting up manual and electronic files.
• Skilled at operating standard office equipment.
• Proficient in Microsoft Office Suite including Word, Excel, Outlook, Teams, and PowerPoint.

Requisition Number: PT0703805S Date grant position or appointment expires: For Funds Available Temporary and Waiver of Posting: Special Instructions to Applicants

Applicant Instructions Offer of employment is contingent on satisfactory completion of the Universitys verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check. Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.

Hours per week: 40 Work Schedule: Typically Monday - Friday, 8:00 AM - 5:00 PM

Advertising Copy Full Time / Part Time: Full Time Posted Date: 03/23/2026 Close Date/Application Deadline: Open Until Filled Yes Review Begins: 03/30/2026 Tentative Start Date:

Supplemental QuestionsRequired fields are indicated with an asterisk.

1. How did you hear about this employment opportunity?

   • Public Job Posting
   • Internal Job Posting
   • Agency Referral
   • Advertisement/Publication
   • Personal Referral
   • CSU Website
   • Other (If you selected Public Job Posting or Other, please provide source.)

2. Do you require any type of accommodation should you be invited to campus for further screening? Please contact CSU at 216-687-3636 if you need accommodation.

   • Yes
   • No

3. Are you able to perform the essential functions of this position with or without reasonable accommodation?

   • Yes
   • No

4. Are you a High school graduate or equivalent?

   • Yes
   • No
   • No Response

5. Do you have 3 years of customer service work experience in an office environment in addition to experience with budgeting and financial tracking?

   • Yes
   • No

Application Documents

• Required Documents: Resume
• Optional Documents: Cover Letter, Letter of Application