Qualifications:
Mandatory:
• US Citizen
• High School Diploma or equivalent
• Must be able to obtain/hold T1 Public Trust “clearances” supported by a Limited Background
Investigation
Position Responsibilities:
Deskside Support which includes
• Provide on-site support for deployment and security remediation functions
• Gather analyze, and report end-user support trends
• Provide desktop, application and network application incident resolution
• Manage user installation and relocations requests
• Asset Inventory Support
• Disposal Preparation Support
• Encryption Services
• Provide after-hours cell phone and on-call support to respond to local network outages
Position Title: Deskside Engineer
Location: 12484 E Weaver Pl, Centennial, CO 80111
Client: Department of Homeland Security (DHS) - USCIS
Status: US Citizen only
Duration: Long term
Job Summary:
Responsible for resolving customer affecting technical issues in a timely fashion in order to maintain customer satisfaction. Installs, troubleshoots and maintains an extensive variety of products and equipment.