Deskside Support Technician II

Tellus Equipment Solutions, LLC
  • San Antonio, TX
    11 days ago

    Job Description

    Location: San Antonio Greater Area

    Department: Information Technology

    Reports To: Director of Information Technology

    Tellus Equipment Solutions is seeking a Deskside Support Technician II to provide hands-on technical support across our corporate office and store locations.

    Responsibilities

    • Install, configure, troubleshoot, and repair computers, hardware, and peripherals.
    • Set up equipment and systems for new hires.
    • Diagnose and resolve employee technology issues.
    • Assist with basic network and system troubleshooting.
    • Install approved software, updates, and drivers.
    • Maintain IT equipment inventory and service records.
    • Provide onsite support at company locations as needed.

    Qualifications

    • Previous desktop, help desk, or technical support experience.
    • Working knowledge of Windows-based systems, hardware, and peripherals.
    • Strong troubleshooting, communication, and customer service skills.
    • Ability to travel to company locations supporting Tellus locations across South and Central Texas as needed; mileage is reimbursed for business travel.
    • Must be able to lift and move at least 40 lbs.
    • Ability to accommodate occasional overnight travel.

    Numbers & Facts

    LocationSan Antonio, TX

    Skills

    • Communication Skillsunmatched
    • Computer Hardwareunmatched
    • Customer Support/Serviceunmatched
    • Desktop PCunmatched
    • Equipment Maintenance/Repairunmatched
    • Hardware Repairunmatched
    • Help Deskunmatched
    • Identify Issuesunmatched
    • Information Technology & Information Systemsunmatched
    • Inventory Managementunmatched
    • Inventory Reportsunmatched
    • Lift/Move 40 Poundsunmatched
    • Microsoft Windows Operating Systemunmatched
    • Network Administration/Managementunmatched
    • Network Systemsunmatched
    • On Site Supportunmatched
    • Peripheral Hardwareunmatched
    • Problem Solving Skillsunmatched
    • Reimbursementunmatched
    • Software Administrationunmatched
    • Software Installationunmatched
    • Systems Administration/Managementunmatched
    • Technical Supportunmatched
    • Travel Industryunmatched
    • Willing to Travelunmatched
    • Workplace Issuesunmatched

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