Job Description
Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?
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Requirements
* +2 years corporate deskside support or equivalent experience
* Excellent troubleshooting capability
* Ability to maintain composure while handling challenging, dynamic, rapid-response user support
* Experience with Microsoft Office / Office 365 suite
* Experience with computer imaging software and data migration processes (e.g., SCCM, Intune)
* Experience with endpoint protection and encryption (BitLocker) support
* Familiarity with using remote desktop support tools
* High School Diploma or equivalent
* Maintain valid driver's license
* Walk, bend, stand for prolong periods of time, and lift equipment up to 50 pounds
* Demonstrate high level of professionalism and strong personal interaction skills
* Maintain neat and professional work area and appearance in compliance with site policies
* Ability to pass standard panel drug screening and background check
* Adhere to assigned shift schedule
What you'll get
- Work with brilliant minds, often within a global capacity;
- Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
- Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well.
Why we're different
- Brazilian and privately owned company;
- Agility, flexibility, and innovation are in our DNA;
- Flat organizational structure which enables faster communication and decision making;
#LI-LG1
#LI-ONSITE
Numbers & Facts
| Location | Melbourne, FL |
| Industry | Computer/IT Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1987 |
| Website | http://www.stefanini.com |
About Company
Stefanini is a global IT services company with over 24,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. Since 1987, Stefanini has been providing offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.
With a base of over 500 active clients, including more than 300 multinationals, Stefanini maintains a strong presence in industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector, and utilities. Clients benefit from Stefanini's financial stability, sustained year-over-year growth, and zero net debt. The corporate global headquarters is located in Sao Paulo, Brazil with European headquarters in Brussels and North American headquarters in metropolitan Detroit.
Skills
- Apple Macsunmatched
- Apple iMacunmatched
- Asset Managementunmatched
- Background Investigationunmatched
- Computer Skillsunmatched
- Computer Softwareunmatched
- Consultingunmatched
- Cryptographyunmatched
- Customer Support/Serviceunmatched
- Customer/Client Researchunmatched
- Data Migrationunmatched
- Data Recoveryunmatched
- Desktop Administrationunmatched
- Desktop PCunmatched
- Document Scannersunmatched
- Documentationunmatched
- Driver's Licenseunmatched
- Endpoint Securityunmatched
- Executive Assistant Skills unmatched
- Financial Auditunmatched
- Fortune 1000 Customersunmatched
- Help Deskunmatched
- High School Diplomaunmatched
- Identify Issuesunmatched
- Imaging Applicationunmatched
- Information Technology & Information Systemsunmatched
- Information Technology Outsourcingunmatched
- Inventory Managementunmatched
- Knowledge Baseunmatched
- Laptop PCunmatched
- Lift/Move 50 Poundsunmatched
- Management of Information Systems/Technology (MIS)unmatched
- Microsoft Officeunmatched
- Microsoft Windows 7unmatched
- Microsoft Windows Operating Systemunmatched
- Mobile Devicesunmatched
- Network Supportunmatched
- Office Suitesunmatched
- On Callunmatched
- Operating Systemsunmatched
- Peripheral Hardwareunmatched
- Printersunmatched
- Problem Solving Skillsunmatched
- Recruiting Strategyunmatched
- Research Skillsunmatched
- Software Developmentunmatched
- System Center Configuration Manager (SCCM)unmatched
- System Integration (SI)unmatched
- Systems Administration/Managementunmatched
- Systems Maintenanceunmatched
- Technical Supportunmatched
- Telecommunicationsunmatched
- VPN (Virtual Private Network)unmatched
- Wireless Communicationsunmatched
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